Review Time
We enjoyed the tour and our driver and guide were excellent, but the short seat bases made for an uncomfortable ride in the Mercedes bus. We drove 320 kilometres from Maun to Nguma Island Lodge in the western Okavanga Delta for 2 nights and then 320 kilometres back to Maun over poor roads and tracks and then to the eastern Okavanga Delta. It would have been better to omit the first stop and spend more time at the other destinations. We booked in February and made the final payment in August. The cancellation fee was 100% if cancelled within 30 days of departure. 31 days before the departure date, we were informed that Jenman, the tour operator, required a medical certificate from our doctor regarding our physical and emotional fitness. Fortunately, we were not departing Brisbane for 3 weeks and were able to get the certificate.
Once again Bench Africa's manager Julie De Palo meticulously put together the most amazing three week adventure in Egypt and Jordan for my husband and I.Every component of our tailor made experience was expertly managed and meticulously presented. Bench's professional and attentive on location representatives took all of the stresses of travelling away and left us to simply enjoy and marvel at the many treasures that Egypt and Jordan had to offer. We felt safe in both countries and very much enjoyed the reduction in tourist as we were able to savour each location and were able to capture many beautiful photos, tourist free !I have also enjoyed a 5 week African adventure which was also superb.
We have just finished an amazing tour of Jordan, Egypt, Kenya, Victoria Falls in Zimbabwe and Capetown with Bench. We had a few mobility issues for my husband in all these countries and my advice is if you are unable to do steps at all, you will struggle with accessibility. A lot of the hotels had steps to get to restaurants and washrooms. Kerbs and footpaths are quite often not in good condition. We were able to do some steps though slowly and we got to most things we planned. Bench worked with us to help us with this. Hiring a pusher and using a wheelchair was helpful at the temples and at Victoria Falls itself. At the Treasury in Petra, Bench hired an electric golf cart at our request which was wonderful and made our experience special. The entry into the Dead Sea at the Movenpick had cement steps with a rail which allowed us both to experience this and the life guards were happy to help for this once in a lifetime event. There were golf buggies as well though there was a wait for these as the hotel was very busy and fully booked. Egypt was pretty amazing, my husband was unable to access the tombs but we knew this in advance. The River Nile cruise was amazing, note only step access to the different decks. Kicheche Lodge in Kenya was amazing, saw 3 of the big 5 here including 3 lion cubs and female lion calling to her pride, so many animals. I did the balloon ride over Mara which was wonderful, my husband did not as we were advised it often was a rough landing, it was rougher than I had experienced elsewhere but I was lucky enough to have a reasonable landing, harnesses were used which I found good. Victoria Falls was amazing, do the walking tour and do the helicopter over the falls. We also did an extra game drive at Stanley and Livingstone Private Reserve to see the rhino to get 4 out of the 5, we were successful and it was pretty amazing. Table Mountain in Cape Town was wonderful as well. Thank you Bench for the experience of a lifetime l
Terry and Gael WilsonPerth W.ATo Bench. Africa.We have recently returned from our African tour and would like to thank you for the brilliant job you did organising it. We were amazed at the way everything fell into place leaving us unstressed and unworried.In particular, was our Safari at Hamilton’s Tented Safari Camp, it was the most amazing holiday we have ever had. All the people at the camp were very friendly and particular about us having the best time. Our guide Harli had an almost encyclopaedic knowledge of the animals and their habits, the birds and plants. We were waited on and entertained by Robert and Luis with whom I made a great friendship. As we left the staff sang and danced a farewell song for us, it was the highlight of the trip.I could not contact those at Hamilton’s by email so I was wondering if you could pass on our thanks to the people there. Thank you for a perfect holiday, we have already started to save to go back again!Cheers, Terry and Gael
Outstanding communication from Bench made this holiday one that met and surpassed our expectations. Every little detail was considered so no concerns once we were away.We had 15 days on the road exploring National Parks in Botswana and Zimbabwe. Our driver and guide were exceptional.The remote area camps were delightful to stay in.Guma Lagoon: fabulous accommodation right on the Okavango, Loved the mokoro rides and evenings on the lagoon as the sun set.Mankwe Tented Retreat: very isolated but wonderful staff, food, game drives and accommodation.Gweta Lodge: pity it was changed from Nata Lodge as this was our only disappointment. Disinterested staff and lack of maintenance.Chobe Safari Lodge: Just wonderful rooms, meals, game drives and Sunset cruise with wildlife galore.Robins Camp Zimbabwe: Brilliant in every respect. Wonderful food, game drives in Hwange Nat Park.Insika Lodge, Victoria Falls: Beautiful new resort. Great staff and restaurant.We then had 4 days at Chisomo Lodge near Kruger. This was the icing on the cake. Just perfection. Brilliant staff, dining, amazing game drives morning and evening. Glamping styles tents with full turndown service, electric blankets and super ensuites. If you want a worry free safari in Africa choose Bench....not one of the cheaper alternatives who provide minimal information. Tips....take a decent proper camera, US dollars are great for tips and for Zimbabwe border/shopping, Visa credit and debit cards were accepted in every lodge (for wine and spirits.)
Everything was organised fantastically !!!!! Loved our printed itinerary book & information given - not all others on our Botswana trip had that!Our Botswana tour had 10pax. Traveled on a AC mini bus which has great with charge ports for phones etc. Both our driver & Guide were Top class!!! There was lots of miles covered overall, however having said that, each different site / NP we moved to had different experiences & worth the effort. It is a tour that is go go go, but for those who want to see as much as possible in 2/52 in Botswana, highly recommended. It was great we did Robin Pope tour second as this was much slower paced. As lodges are inside the Sth Luwanga NP, there was not as much driving. Big bonus was the speed limit in NP is 40km, but mostly you traveled 15-20kph- making it feel like a 'Sunday Drive ' compared to earlier tour. Wildlife there was great - lots more predators easily seen & far less people. RP lodges & staff are just top class as far as we were concerned , our 3/7 safari walking part was 'thrilling!! to say the least.
Our expectations for our first time in Africa were high, very high. And I would have to say that these expectations were exceeded in every way.Bench Africa assisted us to plan what would be the most perfect holiday in Kenya, Uganda, and Zanzibar. There were delays due to Covid, changes of mind on itineraries, and differing views on what we wanted to do. Throughout all of this, Bench Africa were so very helpful, honest, and professional. We cannot thank them enough.Each area that was suggested, and selected was so different to other regions we visited. The eco-systems so diverse. Different animals, birds, people and the cultures. Each day was memorising and magical. Each day provided so many highlights, so many happy memories.The different accommodations were in most cases brilliant, superb. The staff so quiet, reserved, closed; but once they knew we not a threat to their well-being they became the opposite. We enjoyed the many conversations, banter, and genuine friendships that followed. The game drive guides in each place were simply the best.In all, I simply run out of superlatives in describing each place. We had no favourites, nor did we rank them. To do so would be disrespectful to the other places. Each was different, unique, and for us they were pure luxury.Again, thank you so much for a 30 day trip of a lifetime and one we will never forget.Places we stayed:Amboseli - Elari Lodge. Such a different place with many eco-systems in the 1 National Park.Samburu - Elephant Bedroom Camp. Saw so many different animals of many different ages. Saw all 3 big cats here along with the "special 5".Masi Mara - Mara Ngenche. Rolling plains with so many animals, including the 3 big cats, hippos, and a brief glimpse of a "river crossing".Uganda was a 10 day tour staying at multiple places. It gave the experience of coming oh so close to Mountain Gorillas, Chimpanzees, and a visit to a Batwa tribe.
Our driver and guide in Tanzania was excellent (leopard tours)and exposed us to some wonderful encounters with the big 5 and many other exotic animals. Loved the hyenas and observing a baby antelope stand and take its first steps. He had the knack of placing us exactly in the right place to experience the animals at close quarters. Our guide in Kenya was experienced and informative and despite social unrest kept us safe. His insight into the Maasai people was insightful and mind blowing. Thank you particularly Bench for finding my laptop which I left behind early in the adventure and returning it to me in Nairobi. Well done. I can now tick that adventure off my bucket list. Food, accomodation ,company wonderful. Even the African ‘massages’ were an adventure..
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Family-run since 1969, Bench Africa specialises in small group tours and tailormade journeys across Africa, offering authentic and immersive travel experiences for discerning travellers. With offices based in Australia and dedicated local operations on the ground in Africa, every detail is carefully coordinated to maintain exceptional standards and ensure smooth, seamless journeys from start to finish.
Bench Africa designs customised itineraries that connect guests with Africa’s diverse wildlife, rich cultures, and stunning landscapes. Whether exploring iconic destinations like the Serengeti, Okavango Delta, Kruger National Park, or the Maasai Mara, or discovering lesser-known gems off the beaten path, each safari is crafted to suit individual interests and travel styles.
Specialising in both personalised private safaris and small group tours, Bench Africa provides expert guidance throughout the planning process and on the ground. This hands-on approach, supported by experienced local guides and knowledgeable teams, creates meaningful connections with Africa’s natural environment and local communities.
Beyond wildlife viewing, the safaris often include cultural encounters, opportunities to support conservation efforts, and authentic experiences that reveal the true spirit of Africa. With a commitment to responsible and sustainable tourism, Bench Africa ensures that travel has a positive impact on the regions visited.
Whether it’s a luxury safari, a family safari, a solo adventure, or a tailormade honeymoon, Bench Africa’s careful planning and genuine care deliver memorable and meaningful journeys that leave lasting impressions. The combination of extensive local knowledge, personalised service, and a passion for Africa’s wild places makes Bench Africa a trusted choice for travellers seeking in-depth and unforgettable safari experiences.See more
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