Review Time
We actually had a Bertazzoni range (gas/electric combo) in another house, and liked it despite our neighboring townhome owners having issues. Unfortunately we decided to purchase one for our new house when we moved, and after less than one year the oven completely stopped working. After a huge process to get an appliance repair person out, they said our electrical was the issue and we spent $650 for an electrician - but this was not the issue. After deep internet diving we ourselves diagnosed the problem, and it took another 4 weeks to get parts and fix (easy fix once the problem was known). We are out $650 plus 6-7 weeks w/out a working oven, and would NEVER recommend Bertazzoni again.
We actually had a Bertazzoni range (gas/electric combo) in another house, and liked it despite our neighboring townhome owners having issues. Unfortunately we decided to purchase one for our new house when we moved, and after less than one year the oven completely stopped working. After a huge process to get an appliance repair person out, they said our electrical was the issue and we spent $650 for an electrician - but this was not the issue. After deep internet diving we ourselves diagnosed the problem, and it took another 4 weeks to get parts and fix (easy fix once the problem was known). We are out $650 plus 6-7 weeks w/out a working oven, and would NEVER recommend Bertazzoni again.
I bought a Bertazzoni 24 inch electric oven PRO series in 2020 in São Paulo - Brazil. It had broken 2 times already, in 2023 and now 2026. The worst thing is that it was the same problem, it just stopped to heat. Worst experience ever. I have other luxury appliances including Miele that never failed. I do not know but the premium price we pay for a Bertazzoni oven is much much better spent in other brands. I wish I had the opportunity to go back and just buy other brand. Now I am stuck with a premium brand and if I decide to change and to not fix it, it just feels like throwing money away. Definitely, Bertazzoni luxury brand does not stand for longevity.
The knobs for the various settings don’t have a distinct marker to allow users to know whether what they have set is correct e.g the temperature setting and no temperature indicator to show actual temperature.Another observation is that the halogen light is located at the top left corner so it is not able to light up the whole internal area. My recommendation is to locate the halogen light at the center of the top ceiling so that the whole internal area is visible.
This is our 2nd Bertazzoni oven bought and happy with it. The new oven(new model) has additional heating functions than the previous model. Only setback is the handle bar on oven has glass panel attached to it same as my previous model and glass break when flexing force on the handle when opening the oven door. Great if change to aluminium handle bar.
Your agents in the UK do not instill confidence. There is no follow up or contact detail, in particular John Lewis with whom we purchased our stove absolutely no follow up at all. Very disappointing! We are pleased with the product but expected a better service from the supplier.
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Since Bertazzoni was founded in 1882, the company has always understood that the kitchen is at the heart of family life. Our cooking appliances have always been designed to help people bring the best home-cooked food to the family table.
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