Review Time
This company should be avoided at all costs. I have a cousin with 3 daughters and a husband. The company took £3500 from my family, which was agreed to fly my family to India. Then Vishal pretending to be someone else asked for £400 more and I requested a refund and that's when things got nasty. My cousin got calls and plenty of swearing back. The company cancelled the flights and kept the money. Now she is struggling to get this back and having to prove this to the bank etc. She won't rest until she gets her money back. What I noticed is that flights booked would be changed all the time, based on what Vishal could source as the cheapest flight. Did some more digging on the company house and Vishal has been added and removed many times as a director. Appears something is very doggy with how the firm operates based on experience.I just read the feedback below the actual response. Clearly the agenda is wrong here as when a price is communicated for the entire family was quoted for £3500. Then £400 extra communicated on top makes you think the company is dishonest. The company has not once tried to resolve this, even with a partial refund. The abuse and swearing was something even the children heard on the phone and appreciate the lies which are being spread. Why don't you stop arguing on here and try make a customer satisfied and honor your agreement. I know you are typing this Vishal and expect to report you to trading standards. If you feel this review isn't correct, go speak to my cousin, resolve the matter in a good manner and I will update my review based on final outcome. I cant be any fairer than that.
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