Review Time
DO not trust betano I have deposited and now they won't let me have my money back after saying I am excluded from the casino! But they accepted my deposit and let me play. I'm really disappointed in this casino as they are suppose to be regulated but won't let me have my deposit back as far as I'm concerned this company cannot be trusted at all, the live chat is rude and unhelpful.
Unable to use free bets after creating a new account. 9 email exchanges (online chat is a bot) so far and still no resolution. Keep coming back with lies, ‘used the bet’ despite me sending screenshots to prove otherwise. Save yourself the stress and try other bookmakers this outfit are charlatans.
awful, worst bookie by a mile, didnt receive my free bets from the welcome offer, and when you go to the help page there is nowhere to resolve an issue regarding free bets with there chatbot and the 'contact us' via email link doesnt even work
I've been playing for 10 years and been to many places, but I've never seen a joke like this company. 700 pounds transferred, various stakes, various games that cut out unusually to prevent you from getting the bonus. Absolutely rubbish.
BIG SCAM CASINO EVER !!!Guys dont play here really dont play u just losse and losse if you gona play 10p-£1 pound u get free spins or wins max they give is £18 pound !!! I play £2-£5 spins i get free spins many times max they give is £78 pound 4 times in row i get free spins on £4 stake they give 0 zero 4 times i play many games same shit all game i losse around 7000 7k in 4 days scam shit dont play dont use you just losse not winning no chance win
Thieves, won £1000 over two months ago on 7 Fire Wheel slot. And after that my account has been restricted with max £400 monthly deposit and since then I’m not able to win anything, doesn’t matter what stake I play and which slot it is - absolute Zero. Plus mentioned slot is not playable for me at all!! It freezes, significantly slowing down and if any three symbols lining on bottom line the symbol on the right is changing into different one in milliseconds. Checked this game with my friend who’s playing Betano and his sessions are normal, game run smoothly and without issues, and we got the same phones (iPhone 15pro) Very weird tactic from Betano. Avoid
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