Review Time
Ana was excellent. I stupidly didn’t read the T&Cs on the welcome offer well enough and cashed out early, which meant my qualifying bet didn’t earn my free bets. I proceed to bet another qualifying bet and it didn’t work. So I started the live chat to see if anyone could help, thankfully I was placed with Ana who didn’t mess around with helping me and simply sorted my query with no hesitation. Really is excellent customer service and will bring me back to play with Betano!
6th October: Recieved an email and text "Fancy a £5 free bet?Like sound of a £5 Free Bet? Opt in and bet £10"7th October: Placed the required £10 bet and got the free bet.8th October: Recived email " Account ReviewYou will no longer qualify for promotions After a recent review of your account, you are no longer eligible to take part in any of our promotions.This applies to Casino and Sports promotion across all brands operated by BV Gaming, including BetVictor, Parimatch, Heart Bingo, Smooth Spins, puntit and talkSPORT BET."Life comes at you fast.
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