betano.co.uk

4.1
4.1 Based on 141 reviews

We’re a leading digital sports betting operator, with a focus on cutting-edge technology and responsible gaming. We’re trusted by and work with some of the biggest names in the sporting world. We’re partners with multiple European football clubs, includin...

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Average Rating

4.1

/
5

141 Reviews

5 Star
73%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
20%

Filtered Reviews

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Review Time

Andrew
Very nice customer service

Very nice customer service

5
Date of experience: Oct 05, 2025
Arron Proctor
Very helpful customer service great…

Very helpful customer service great service thank you

5
Date of experience: Oct 05, 2025
John P Lupton
Customer Service

Irene was a big help in sorting out my free bets. Great customer service. Thank youHad to go back but Alan sorted. 1sr class Alan

5
Date of experience: Oct 05, 2025
Tornike
Iren

Iren. Thanks for helping.

5
Date of experience: Oct 05, 2025
Maddie
I spoke with Irene

I spoke with Irene, she was very thorough and very speedy in sorting out a minor issue. Would recommend Betano and especially Irene for understanding my tricky issue. Many thanks. 🙂

5
Date of experience: Oct 05, 2025
George
Irene was a great help!

5
Date of experience: Oct 05, 2025
Nico Vanni
Me being an idiot misread/understood…

Me being an idiot misread/understood the new customer promotion and thought odds of 1/1 was equivalent to 1.0 as decimal so my bets didn’t qualify for the promotion so i contacted the app and they very generously explained where I had gone wrong and credited me the bonus funds anyway. Never experienced such useful and efficient customer service before. The odds are good, the offers are good and the staff are brilliant. Thank you Thomas!

5
Date of experience: Oct 04, 2025
Miss
Alan was extremely helpful professional…

Alan was extremely helpful professional I couldn’t thank him enough for how quick he dealt with my query thank you Alan much appreciated

5
Date of experience: Oct 03, 2025
Matthew
Scum

Got a bonus. Went back to the game. No bonus/ no winnings. Contacted luke in customer services. He said i didn't get any bonus. Had 7 people witness it too? But still I'm lying. Absolute scum. Thieves.

1
Date of experience: Oct 03, 2025
Steven Horay
Irene and Levi helped to push though my…

Irene and Levi helped to push though my bet credits, which were owed to me, satisfied customer.

5
Date of experience: Oct 02, 2025

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Business Details

  • We’re a leading digital sports betting operator, with a focus on cutting-edge technology and responsible gaming.
    We’re trusted by and work with some of the biggest names in the sporting world. We’re partners with multiple European football clubs, including Aston Villa, and have a global presence as Official Sponsors of both UEFA Euro 2024 and the CONMEBOL Copa America.
    Not only that, but we’re operated by BVGroup, and this partnership combines our existing expertise with BVGroup’s technology, skill and responsibility as a gaming operator.
    Enjoy a range of fantastic features, including in-play betting, boosts and exclusive casino games, all supported by our dedicated Customer Support team.
    The Game Starts Now!See more

  • email help@betano.co.uk
  • language https://betano.co.uk

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