Review Time
Complete scam They are still refusing to close my account, I spoke countless times to the chat email and every time is "i pass the information to the relevant department, it should be closed in 24h" but of course, nothing happened After stealing my money and refusing to pay!!!Also, I get hundreds of emails now from dodgy companies so maybe that's why they are not closing account, to sell your data to other scam companies
Absolutely awful company. They prey on vulnerable people. I opened an account around 2 years ago, I lost control of my gambling & asked them to close down my account immediately, indefinitely. After 3 separate emails spread over a few weeks, with reassurances that my account would be closed, here we are 2 years on, the account still fully open. This time though, I won. Since my account opened, I’ve deposited over £500 GBP. I tried to withdraw a tiny amount (£100 GBP), only for it to be rejected. They want an even more thorough verification process. I’ve sent bank statements, phone bills, images of my card, only for them all the be rejected. They’ve been more than happy to continuously take my money, even when I’ve emailed for them to close it down, yet as soon as I win, they won’t pay out. Disgusting company, every 1* review is real. Avoid these, they are unlicensed, malicious & they prey on vulnerable people.
My experience with Betnuvo was just like many others here, I got scammed. Last week, I tried to withdraw my money and it was rejected twice. First, they said it was due to high requests. Second time, they blamed the weekend and told me to try again on Monday.I tried again on Monday and today, rejected again. I went to the live chat for the 4th or 5th time, and as soon as I typed "hello", I got kicked out and the chat icon disappeared from my account.Don’t believe any of the positive reviews, they’re fake and paid for. The company will tell you that bad reviews come from people who lost their funds, but the truth is they’re scammers and they will not pay you no matter what you do.Save your money and stay far away from this platform!
I have been trying to withdraw since the 13th. The withdrawal has been rejected 5 times. Someone on live chat said it was because of withdrawal queues. They have emailed support and I'm still waiting. The latest withdrawal attempt is still pending. I have emailed support personally twice but no response.I'm beginning to think I have fallen prey of their scandalous activities.
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