Review Time
We’ve used the parking facility here twice, and both times the shuttle service was nonexistent. We waited 40 minutes in cold weather only to see a bus arrive without a driver. After waiting for a return bus for a long time, we had to walk back to the parking area again. This experience makes us hesitant to return to this airport.
We've used car park 5 at the airport twice, and both times the shuttle service was unreliable. We waited 40 minutes in freezing conditions only to see a bus arrive without a driver. We ended up walking to the terminal! This happened again when we returned, as we waited for a bus that never showed up after 30 minutes. This will likely deter us from using this airport again.
I experienced a frustrating situation with the valet parking service. My car, which I cherish, was treated poorly by the attendants. After a long drive, I found my belongings tossed around in the trunk after they drove my car 13.5 miles. This is not how a paying customer’s property should be handled.
Our car was damaged at the valet parking when another vehicle's door hit ours, leaving a dent and paint marks. The staff dismissed our concerns, and we were too tired to address it properly. I would advise against using this service, especially if you value your vehicle.
I paid in advance for 7 days of parking but was charged an additional £63 for being 30 minutes late on the 8th day. Customer service was unhelpful, stating that I had to pay this fee. This unexpected charge feels unfair and has left me frustrated.
I pre-booked parking but due to a missed connecting flight, I returned late and faced a £61 overstay charge. This fee seems outrageous compared to my original booking cost. Customer service was unresponsive, and this experience has left me frustrated with the service.
I picked up my elderly parents from the airport and faced a £42 charge for just 25 minutes of parking. The alternative parking was a long walk away, and this pricing is unacceptable compared to what I’ve experienced at other airports in Europe.
If I could give a negative score, I would. The online pre-booking system is ineffective, and I faced issues correcting my booking. Customer service has not responded to my inquiries, and it seems like a tactic to impose extra charges. This situation reflects poorly on the airport’s reputation.
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BirminghamParking.com compares parking packages at Birmingham Airport. Find, compare and book Meet and Greet, Valet Parking, Car Park 1, 2&3, 5, and 7.
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