bitbox.swiss

4.8
4.8 Based on 160 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

160 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Dark Clone
I had very pleasent experience with the customer service. He calmed me down when I was freaking out.

I had very pleasent experience with the customer service. He calmed me down when I was freaking out. I felt very well supported throughout that difficult moment. Thanks a lot for being there as a human and not a chat bot

5
Date of experience: Jan 30, 2026
Jason Adams
Delivery faced some challenges, but excellent support

There were some issues with the delivery reaching its final destination, but the support team was incredibly helpful and friendly. Once it arrived, the product functions perfectly, and I am very pleased with it!

5
Date of experience: Dec 23, 2025
Charl Turner
Outstanding support experience!

There were some issues with the delivery reaching its final destination, but the support team was incredibly helpful and very kind. Once it arrived, the product functions perfectly, and I am extremely pleased with it!

5
Date of experience: Dec 22, 2025
Frederic Turner
Excellent quality product

This is an excellent quality product. I've had my device for several years now. It offers high security and is straightforward to use. The support provided is outstanding!

5
Date of experience: Dec 21, 2025
Frustrating delivery experience

I ordered a new item through a premium service. It was quite costly, with all fees charged upfront. The shipping company used was very disorganized, difficult to contact, and provided inaccurate information. After a week, my order is still stuck in their warehouse. I typically receive many packages via regular mail without issues. I find this shipping method unacceptable and it has created a lot of frustration. I am now considering refusing the delivery and seeking a refund instead. Additionally, I've learned of some unfavorable features regarding the product that are concerning to me.

1
Date of experience: Dec 16, 2025
WT59
Impressive product and support

This product is impressive, and the support team is professional and responds quickly. Thank you very much.

5
Date of experience: Dec 05, 2025
Swift service

Very quick and helpful service.

5
Date of experience: Dec 05, 2025
Byron Wilson
Exceptional service

Exceptional service — my inquiry was addressed immediately and thoroughly. Thank you so much!

5
Date of experience: Dec 03, 2025
Anna Richardson
Prompt and clear communication

5
Date of experience: Dec 02, 2025
HF75
I appreciate your connection approach

I appreciate your approach to connecting! I always feel well taken care of!

5
Date of experience: Nov 28, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More