Review Time
Customer service has been decent. I received my sign up bonus and won. Now just waiting for cash out. The email states leaving reviews will speed up the process. . .well a speedy review might get them a full five stars!! 😬UPDATE: so my initial review was lacking the substance gained by experience. And now that I've experienced the service provided by this casino I would highly advise not to send any of your personal money to this place!! Seeing as how there's so many games involved with me receiving my funds won from bonus money I'd be a fool to send any cash to them. From life support to the customer service phone number, I'm not sure they are one in the same but they provide the same level of no service. I don't know who was worse the phone agent who spoke over me and threatened to hang up in my face every time I attempted to be heard or the live agent and chat that seemed so confused why I was providing evidence of understanding how the process works, to make it clear that I was aware of being misinformed. The fact that they have this system set up to receive reviews before people experience the horrible service is misleading and signs of bad business
This has been the worst experience.. I've been trying for 3 days straight to receive my first withdraw. Going back and forth with their chat and emailing their support and taking , now 5 photo's of me holding my ID and a paper with the platform, date of withdraw request and amount and still have not received my withdraw. I will change my review if I receive my withdraw but as of right now, I feel like they are a scam! And my update ... they have made their support email not exist anymore. And then they replied to this review by saying, oh just send us an email. The same email address that kicks back to me , saying that email address don't exist. Ain't that funny!!
The company is not honest one bit. Several times i have felt that i was not awarded the correct payouts. Took several screenshots examples and emailed them about them however their response is always the same. That they looked into the issue and everything was working properly. However the numbers do not add up, from the deduction of your balance to the payouts received when winning. Also in order to withdraw they make it important. I had a chat agent even say that i would be able to deposit money and gamble but not withdraw money before verifying my ID, it was regarding me trying to cash out and again they were requesting for me to re-verify my info. Even though I had already done so.
this is a great way to get quick fast cash can be tricky if your not familiar with crypto wallets but i love it and the payouts are terrific only thing i wish is faster transactions but hey one day it just might get faster anyways this is my new favorite online sweepstake platform .
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