hawaiitours.com

4.6
4.6 Based on 220 reviews

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Average Rating

4.6

/
5

220 Reviews

5 Star
81%
4 Star
8%
3 Star
2%
2 Star
3%
1 Star
5%

All Reviews

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Review Time

Katie Kaplan
We booked a tour with this company for over the Christmas Holidays and found out two days before tha

We booked a tour with this company for over the Christmas Holidays and found out two days before that the company went bankrupt and spun up under "new management". I believe it is still one of the same management from before. However they took all our money (over $1,000). They told us to make a claim with our credit card company however they would not issue a refund because the claim was made more than 120 days after payment. We booked this tour in July so it would have been approximately 150 days when we were notified. This is robbery and terrible consumer protection rights.

1
Date of experience: Feb 26, 2026
Lacy Chambers
The crew of the Amelia K was amazing

The crew of the Amelia K was amazing, so much knowledge about Kauai. They were so kind and helpful and made the day so much fun! Would schedule with Makana again in a heartbeat.

5
Date of experience: Oct 31, 2025
Myrna Browne
Driver was very informative and…

Driver was very informative and answered all our questions.

5
Date of experience: Oct 30, 2025
Jenifer Hughes
We saw a shark

We saw a shark. That was awesome! We had a large group with a lot of kids. She answered all of our questions even kids who made no sense at all. She was very knowledgeable and had a wonderful sense of humor.

5
Date of experience: Oct 29, 2025
James Brahm
Excellent Hana hiking tour

Des, our tour guide made it the most fun and informational trip we could ever have asked for. Not really knowing what we were in store for as far as terrain and physical challanges, we were pleasantly surprised with the ease of the trails and the swimming spots were very easy to access. Des was very patient and accommodating for the ones in our group that had issues due to recent surgeries. All of our group would recommend your hiking tour.

5
Date of experience: Oct 28, 2025
Tina
Tim our tour guide was the best

Tim our tour guide was the best. I did a solo trip and had a wonderful time. It was an all day experience that didn’t feel like it. I was informed so much about the island.

5
Date of experience: Oct 27, 2025
Nancy Crane
I received excellent service making my…

I received excellent service making my reservation.

5
Date of experience: Oct 24, 2025
Malcolm Van de Riet
The crew and snorkeling were awesome

The crew and snorkeling were awesome! Boat was fun and had slides and jumping platform. Crew made you feel safe and were very knowledgeable. Great time and will go again on our next Hawaii vacation.

5
Date of experience: Oct 24, 2025
Ken VanWinkle
Great customer service

Great customer service! Discount on next tour!

5
Date of experience: Oct 23, 2025
Timur Mehmet
Quick and easy fun stuff to do

Quick, easy and fun. Wanted ideas at short notice and they had plenty, got instant confirmation, had lots of fun.

5
Date of experience: Oct 23, 2025

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