Review Time
Dear Readers/Players 👋,
Dear Blaze Spins / One Touch Exch Co. LTD Management/Owners 👋,
‼️Players 👉 It is very important to read carefully this review before making any deposits‼️
First of all, I am Player ID #2496365. I’m fully KYC verified at TrustPilot and I have more than 4000 daily readers worldwide. (Reference : my account statistics).
I kindly invite each players to contact me in private if you wanna see all the evidences/proofs.
At first glance, it seemed like a pretty good platform. Until I’ve had some bad experiences.
First of all, all the money won with their free spins campains is only valid to play on Mascot slots.
Moreover, when we claim a deposit bonus offer, 90% of slots are restricted because they have a ‘’Bonus Buy feature’’. I wasn’t able to use my favorite provider, Pragmatic Play, with my favorite slot Big Bass Splash, and so many other providers, because of this rule. Why not only void any winnings if this feature is used? Or why not only deactivate this option in their casino settings? I’m pretty sure that Pragmatic Play and several providers do offer the possibility to enable/disable this option.
***And it’s NOT mentioned in the bonus terms that slots with bonus buy feature are restricted! To have known, I would never have deposited. Never.***
Moreover, it’s mentioned on their main page and in their t&cs the following :
No KYC for crypto-ewallets users until some unusual activities is detected nor transactions exceeding 5000€. It’s misleading and false advertising. They ask KYC for all their customers who makes a withdrawal.
Also, their KYC process isn’t modern at all. It takes 3 to 5 business days to verify our documents, during majority of their competitors are verifying us instantly/within an hour/a day.
🚫Above all, during the KYC process, they return your balance in your gaming account instead of letting the withdrawal pending. They write in the transaction history ‘’payment error’’ to justify it.
This is an unfair and strategic way to tempt players to gamble their first winnings, and many fall into the trap. Indeed, we are hundreds of customers to denounce it here or in some other casino reviews websites.🚫
👉 I myself loose my nice winnings because of this disgusting strategy 🤦♂️.
***Dear Operator, please do NOT answer me something like : ‘’KYC is outlined in the Terms and Conditions, which all players agree to when registering, and allows the operator to request KYC documentation at any time for security and compliance purposes’’ OR ‘’We receive a high volume of documents’’. Again, please do NOT provide a generic and unsatisfactory response like that. ***
As a player’s perspective, I strongly agree that KYC is very important in online gambling. But that doesn’t justify such a delay, such false advertisement and such bad will.
Especially that Blaze Spins is the only platform to be so slow in the industry. I reiterate : 99% of casinos verify it instantly/in the same day.
It’s only and only bad will from this Company, especially that they return our winnings in our balance during the process, in order to tempt us.
They imperatively must adapt their platform to the 2026’s reality, not 2005’s reality. They absolutely needs to modernize it and to be fairer.
Considering all these reasons, I strongly recommend to avoid Blaze Spins and any other platforms owned by One Touch Exch Co. ltd, until they demonstrate some diligent and considerable improvements.
From my side, I’ll contact the Autonomous Island of Anjouan so they can investigate if some of their practices are unfair, and they can investigate if some of the laws/license are violated. I’ll also inform AskGamblers, Casino.Guru, courthouses and any other relevant authorities about the whole situation.
**I promise to change positively my rating and to stop my legal actions IF :
👉 If they handle seriously this case
👉🏼 As a good will and commercial gesture, they REFUND my looses (183.95$ CAD was released after the wagering requirements were fulfilled, OR a reasonable offer such refunding my deposited amount of 169.20$ CAD or whatever reasonable). ➡️ If they decline, I will open a dispute chargeback with my financial institution.
👉🏾 If they make some improvements A.S.A.P.**
Please kindly note that I’m fully opened to any constructive discussion with Blaze Spins and One Touch Exch Co. LTD. You can find my email address in your files using my Player’s ID 🤝.
In the waiting for a positive resolution, I’ll stop to make any transactions at Blaze Spins for the moment until I got a full and satisfying resolution, and I’ll prevent anyone to not be trapped too.
Thank you for the serious and professionalism allowed to this case.
Have a nice day ☀️ and good luck! ☘️
Yours Sincerely,
Olivier Loranger,
Player ID #2496365,
From Québec, Canada, North América 🇨🇦.
Overall experience on the casino was good.
I just dont like that my withdraw got blocked and they asking for kyc verification.
If someone from BlazeSpins can Help me asap ill put a 5 stars reviews for sure.
Thank you
UPDATE : email i got from accounts team
Regarding your question
Hello,
Thank you for submitting your documents.
Please note that once all required verification documents are uploaded correctly and are clearly visible, the review process may take up to 5 business days to be completed.
You will be notified automatically as soon as the verification has been finalized.
Thank you for your patience and understanding.
Kind regards,
Thomas
Accounts Team
Blaze Spins Casino
I'llAbsolute scam of a company. The claim of no KYC for crypto wallets is complete lies. I deposited and played through the wagering requirements, tried to withdraw and then was told I could not because i had not completed KYC...
It seems you only don't need to complete KYC unless you win. Very selective and dishonest in their advertising regarding this.
edit after reply: the same copy paste response that I got on email. you CANNOT advertise "no kyc needed" and then ask for kyc when the player goes to withdraw. terms on the boys are absolutely shambolic - "no wager requirement" but you'll never be able to withdraw the full amount due to their VERY suspect "sticky bonus" terms as they describe it.
you claim it's not triggered by winning. of course it isn't as the hope of the casino is that the player then gambles what they've won. it is WITHDRAWING those winnings that triggers the need for KYC
The website falsely advertised that there would be no KYC for crypto and E-wallet deposits. However, when attempting to withdraw my earnings, they require a verification process. I'm still waiting for my verification to be completed. I will update my review once my verification is approved and I can withdraw my earnings.
I made a crypto deposit a few days ago, and it seems they've lost it! It hasn't been credited to my account. The live chat support is unhelpful, stating I just have to wait without providing a timeline. It's incredibly frustrating when you want to play but can't!
🚫🚫🚫 Warning: This casino seems to be a scam. Don't be misled by the comments. If you examine closely, you'll notice identical comments written by different users but with the same wording. This casino may deceive you and take your money with misleading ads and sign-up bonuses that are impossible to withdraw. I used the sign-up bonus and after fulfilling the wagering requirements, I had $50.15 in my account. My documents were pending for more than ten days. I inquired whether they would accept documents from Turkey or Iran, but received no response. Their email listed on their license seems to be fake. Now, after ten days, my balance has unexpectedly dropped to zero. I tried to reach out via live chat, but they closed it abruptly without providing an answer. Additionally, they have erased all my game records, although I have taken screenshots of everything. Do not fall for these professional scammers. All recently established casinos with a similar platform appear to be fraudulent. I have evidence and screenshots to support my claims. I will reconsider my stance only if they promptly request my wallet address and deposit my $50 without any further delay. In that case, I will also amend this review.
Avoid this casino; it's quite frustrating. The verification process is extremely slow. It has been three days with no updates. Other casinos manage to verify within 24 hours. I'm unsure what they are verifying. Many others have expressed similar concerns, but the casino seems indifferent to enhancing their verification process. I will update my review if I receive any information.
I've been using the platform for a few days and earned some funds through free spins, reaching the minimum withdrawal amount. However, after requesting a withdrawal, they asked for documentation. I uploaded my documents, but it's been pending for two days. As a new user without a deposit, I'm uncertain about receiving my payment. My account balance is $90, and I hope this won't turn into a scam. If I do receive my payment, I'll gladly update my review to 5 stars.
I've been playing for a few days and managed to earn some funds from free spins, reaching the minimum withdrawal amount. After requesting a withdrawal, I was asked for documents. I uploaded them, but it's still pending after 2 days. As a new user without any deposits, I'm unsure about receiving my payment. My account balance is $90. I hope this isn't a scam. If I do receive my payment, I'll update my review to 5 stars.
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We’re built on one core idea: make online gaming feel honest again. That means clear terms, verified games, and no shady fine print. Thousands of players trust Blaze Spins for our simple sign-up, secure payments, and helpful, human support team.
Whether you're chasing a jackpot or just spinning for fun, you'll find a safe, regulated experience with Blaze Spins. We’re fully licensed, real-money ready, and focused on long-term trust — not short-term gimmicks.
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