Review Time
I shared a negative review regarding the company's marketing and my overall experiences with them. Instead of addressing my concerns, they responded by threatening legal action. My review reflected my personal experiences, which were mostly unfavorable, without naming anyone. Consider this a cautionary note. Check the other reviews.
Threatened with Negative Publication The support and legal teams threatened to publish a negative article about me across numerous sites if I did not remove my reviews of their service. The platform has been informed about this, but has taken no action. Despite the threats of defamation and legal action for my honest reviews, I chose not to back down. This is a service that, in my opinion, cannot be trusted. If they are willing to defame, sue, and take advantage of their clients for legitimate feedback and truthful reviews...
I typically don't give 5 stars, but the service has truly impressed me by addressing all my needs and requests. I can always reach a representative, which is crucial. Although nothing in life is free, I had a bad experience with another publishing service, so I was cautious. The representative explored new directions to ensure progress, especially since navigating the complex system felt like learning a new language. I have been pleased with the ideas, answers, and support provided.
There are three key areas I would like to emphasize. 1. The quality of the final product—I was thrilled when I received the paperback copy. All the work on the cover design, typesetting, and paper choice came together beautifully. 2. Transparency in operations—the costs were clearly broken down without any hard selling, allowing me to make informed decisions. 3. The team—They were very responsive, always polite, and displayed remarkable patience in answering my questions.
While the team was courteous and some members showed genuine effort, my overall experience was unsatisfactory—especially for a premium package. The editing was mostly complete but required me to re-read and correct numerous issues despite providing clear instructions. Communication was inconsistent, often providing incorrect or misleading information, with several missed deadlines. I had to follow up repeatedly, and updates would come days later without clarity. I had explicitly stated my desire to run pre-sales for all editions of my book, but only the eBook was made available initially, disrupting my launch timeline. Regarding included marketing services, I was directed towards costly upgrades instead of what was promised in my package. While the team has talent, my experience felt chaotic, poorly communicated, and overly sales-driven. For the price of a premium package, I expected better clarity, accountability, and fulfillment of commitments.
From the outset, the team showcased professionalism, meticulous attention to detail, and a strong dedication to quality. Every inquiry was promptly addressed, and their guidance was invaluable throughout the publication process. It was genuinely a pleasure collaborating with such a responsive and committed team. Thank you once more for your outstanding service. I truly appreciate your support and look forward to future partnerships.
The support and legal teams threatened to publish a negative article about me across numerous sites if I did not retract my reviews of the company. I have informed the platform about this, but they have taken no action. Despite the threats of defamation and legal action for my honest feedback, I refuse to be intimidated. This is a company that cannot be trusted, in my opinion. If they are willing to defame, sue, and exploit clients for legitimate complaints and truthful reviews...
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Being a top company, we take great delight in finishing over a thousand prestigious projects. For more than ten years, we have offered top book writers for hire. To become your top option, we provide our best book-writing services.
Our long list of satisfied customers is proof of our commitment to providing our customers with top-notch service, and we guarantee the same level of service for you. The expert assistance from our consultants and pros is included in Book Mount Publishers' professional book writing services, along with everything you could need to turn your ideas into a brilliantly written, published book.
We have been offering top book writers for hire for more than ten years, and this is what we do. To become your top option, we provide our best book-writing services. Our long list of satisfied customers is proof of our commitment to providing our customers with top-notch service, and we guarantee the same level of service for you.
The expert book writing services offered by Book Mount Publishers contain all the tools you could need to turn your ideas into a beautifully written book that has been published.See more
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