Review Time
Such a Bad Customer Service ExperienceI booked Daewoo bus tickets from Okara to Lahore through jazz cash Bookme.pk, but the ticket was wrongly booked from Okara Cantt instead of Okara City.Just 5 minutes after booking, I contacted their support to explain that this was due to an app error (there’s no proper option for Okara City or Okara Cantt). Instead of resolving the issue, they told me they would cancel and rebook the tickets but I would have to pay an extra 30% tax/charges.This is extremely disappointing and unfair. Such a bad service from Bookme.pk.
Ok this is going to be an extensice review and hoping some of these issues can be solved. Been using Bookme.pk now for more than 5 years and was my go to place to book flight and bus tickets. But recently i am not that happy with the experience. First of all payment method has not been working for like the last month which has left me frustrated for hours at end. I even had to pay 40% extra on the last flight i booked because I couldnt pay from bookme and had to book directly from airline and in all this time the faur had increased by 40%. Second of all there rates are not at all competitive at all. The moat comvenient was for anyone to book online is to book via card and they are charging a lot extra on card and even on local mobile wallets such as easypaisa jazzcash and even these are not working right now. So the ticket ends up being actually more expensice and less convenient than booking it directly from the airline. Bookme has just become the very thing it had sought to end. The slow ans sluggish and sometimes sketchy ways travel agents get you airline tickets. I hope Bookme sees this review and actually addresses all these issues and if it doesnt. It surely will die out soon.
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Getting a bus or airline ticket has never been a hassle-free task in Pakistan. Whether you had to drive to a bus terminal, go to a travel agent to book your ticket in advance or stand in long queues, it was always time-consuming. Until we stepped up with the idea to digitize ticket bookings for the country. Bookme, through its e-ticketing system has made these processes quick and easy. Our user-friendly application and website allow customers to browse through all available options and book their tickets in a few simple clicks. Bookme is Pakistan's leading e-ticketing platform and is facilitating a massive customer base every day. Apart from bus and air tickets, our platform allows users to book movie tickets, hotels, car rentals, train tickets, event passes, tours, and even vacation packages. No more long queues. Just download the mobile application or visit the website for fast booking and leverage our exclusive discounts.See more
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