Review Time
I book a car on their app from London for my Karachi stay of one week. They provided excellent service good car with good driver and in my opinion it was cheaper than having a taxi every time for your stay. It is secure and reliable and excellent cumnication through out. I thank them for very good quality service. I never seen so good service in Pakistan before thatThank you everyone.
I Book a flight from bookme and it's my 1st time experience.. by mistake I wrote not complete name of Muhammad( just Write M ) .. and I request to bookme that correct that mistake... bookme want that I will pay 30000 rupes for such an little edit ... it's really a cheap deal ... I go to Flight office directly they correct that without any charges .... have you ever feel shame ... why u want charges? for what purpose ? I will inform you 4 days before my flight ✈️ ... its not called customer services
I booked a Daewoo ticket from Rep to Lhr on 1st April 25 after reaching bus station I came to know my ticket was cancelled so I have purchase another ticket. I purchased another ticket meanwhile I called my bank for reversal of my payment I made for my ist ticket. I was informed that I have to contact Bookme as my amount was payed by bank through bookme. Since then I m contacting bookme for reversal of my payment but they have yet not reversed the payment. As per their claim they need 3-5 working days (complaint registered on 1st April) and today is 16 April. The most funny thing is that since last two days they are giving wrong statements that amount has been reversed once they are asked to share details of transaction then they say your query has been forwarded to finance department and amount will be reversed today.Furthermore the helpline calling process is so slow that on each call you have to waste and pay for 8-10 minutes of the call. If they ask you to wait your query is being checked then add another 5 minutes. If there would have been negative stars I would have given bookme the negative star. Not recommended to be used for any type of booking extremely poor service rather pathetic.
Worst service ever I booked a rent a car from faisalabad airport to Lahore. Paid a premium and was told that the amount paid to the contracting company is only affordable via gt road.There is no sense of customer service or customer experience. Call center says motorway has higher tolls so GT road is the optimal choice Worst ever experience… never going to travel with them againHalf way through the journey they asked the driver to shift to motorway from jaranwala as if customer doesn’t know anything. This attitude is the reason why people prefer not to use online services in Pakistan. Non serious, unprofessional
Worst booking app ever! I initiated a refund request on December 25 and have received absolutely no response since then. Their lack of communication and accountability is beyond frustrating. If you value your time and money, avoid using this app. I'm now taking this matter to the consumer court due to their sheer incompetence and disregard for customers. Completely unreliable!
When you book a Ticket if you receive the tickets or not it is not belongs to this bustered app.Yesterday i booked and confirmed ticket for Al Yousaf Nus but the bus Service of Al Yousaf was saying your app fraud we don't have any E Tickets online services.
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Getting a bus or airline ticket has never been a hassle-free task in Pakistan. Whether you had to drive to a bus terminal, go to a travel agent to book your ticket in advance or stand in long queues, it was always time-consuming. Until we stepped up with the idea to digitize ticket bookings for the country. Bookme, through its e-ticketing system has made these processes quick and easy. Our user-friendly application and website allow customers to browse through all available options and book their tickets in a few simple clicks. Bookme is Pakistan's leading e-ticketing platform and is facilitating a massive customer base every day. Apart from bus and air tickets, our platform allows users to book movie tickets, hotels, car rentals, train tickets, event passes, tours, and even vacation packages. No more long queues. Just download the mobile application or visit the website for fast booking and leverage our exclusive discounts.See more
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