Review Time
I booked 25 tickets for a cricket match, but there is no service center nearby. We have to pick up the physical tickets from a location far from the venue. With so many tickets sold, I suggest boycotting this service for future events.
The ticket sale process for the ICC T20 World Cup was very disappointing. I waited over an hour with only a few people ahead of me, yet the queue barely moved. The system kept freezing, and there were no updates. It felt like tickets were being released elsewhere, and the whole experience was incredibly frustrating.
I was very disappointed with the customer service. Due to medical reasons, I had to miss a movie and contacted support shortly after booking, but received no help or flexibility regarding a refund. I spent a long time trying to reach customer care, only to be told they couldn't assist me. This is not how customers should be treated.
I had a very disappointing experience while booking tickets for an 18+ movie. There was no clear warning about age restrictions, leading to an embarrassing situation at the theater. Customer support was unhelpful and dismissive regarding my concerns, and I felt let down by the lack of communication.
I purchased tickets online for a group but was surprised to find out there are no e-tickets. I was informed that the credit card holder must pick up the physical tickets, which complicates things for our group. Customer support was unresponsive and did not address my concerns.
I had to cancel my booking due to a medical emergency and informed the staff, who advised me to contact customer support for a refund. After a week of waiting, I was told my request was denied. This level of service is unacceptable, especially considering the circumstances.
Claim your business profile now and gain access to all features and respond to customer reviews.
