Review Time
I was engaged by Bower Bailey in my capacity as a freeholder in connection with a property completion. While I was not their client directly, the experience of dealing with them — and David Martin specifically — was disappointing.
On the surface, David Martin came across as personable and engaging. However, there was a significant gap between that impression and the reality. I had clearly communicated my travel plans and likely unavailability well in advance, specifically so that any requirements could be identified and resolved before my departure. That communication was not acted upon.
Instead, I found myself being contacted urgently while travelling in remote locations across the South Pacific, and on my return received pointed emails implying I was responsible for delays — despite having done everything I could to flag my situation ahead of time. Rather than proactively managing the matter, the approach was reactive and, at times, felt passive aggressive.
A good solicitor listens, anticipates, and acts. In my experience, that was not the standard on display here. I felt blamed for shortcomings that were not of my making.
I would not recommend Bower Bailey based on this experience.
I was engaged by Bower Bailey in my capacity as a freeholder in connection with a property completion. While I was not their client directly, the experience of dealing with them — and David Martin specifically — was disappointing.On the surface, David Martin came across as personable and engaging. However, there was a significant gap between that impression and the reality. I had clearly communicated my travel plans and likely unavailability well in advance, specifically so that any requirements could be identified and resolved before my departure. That communication was not acted upon.Instead, I found myself being contacted urgently while travelling in remote locations across the South Pacific, and on my return received pointed emails implying I was responsible for delays — despite having done everything I could to flag my situation ahead of time. Rather than proactively managing the matter, the approach was reactive and, at times, felt passive aggressive.A good solicitor listens, anticipates, and acts. In my experience, that was not the standard on display here. I felt blamed for shortcomings that were not of my making.I would not recommend Bower Bailey based on this experience.
Excellent service from start to finish. Communication was clear and consistent throughout the whole process, which made everything much less stressful. Professional, efficient, and a pleasure to deal with. I would definitely recommend.
We worked with Kay Angwin for the purchase of our home and we were thoroughly happy with the service. This was our first house purchase, and she was great at putting our minds at ease and explaining the information we needed, as well as processing the LISA quickly. Kay was transparent and clear about delays happening elsewhere in the chain (from other sellers), and she did everything to push these through as quickly as possible.
Working with Stuart Palmer on what has been a difficult chain for a lovely couple, I can honestly say it has been an absolute pleasure he went above and beyond to to make it work for the clients and that is what we are both here for (team work)
HelloIt has been a long journey for us and after decades of building our business, we have finally decided it’s time to let someone else takeover.We contacted Bower & Bailey and our point of contact was Robert Brooks.I have worked with many solicitors over the course of my business life and can say without any hesitation Rob along with his team, Rebecca and Rosie is one of the best solicitor’s team I have instructed.It’s not only his skills in achieving what the client wants but the patience he has is amazing. Finally, Rob is a really nice human being and that helps when you are already under stress with the sale of your business and all the headache that goes with.Thank you Rob, I will recommend you and your company to my network of people.
Over the last 15 months we’ve had several failed attempts to purchase a property and our most recent successful purchase was impeded at almost every turn by complex legal issues and an unreliable solicitor on the sellers’ side (not Bower Bailey).Throughout it all, Matthew and Laura persevered on our behalf and it is only thanks to their expertise and diligence that we achieved a positive outcome. There were times when it felt like they were the only people we could trust in the process, and they showed patience and empathy by taking time to explain issues which we often didn’t understand. It was reassuring to know we had such a great team fighting our corner.
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