Review Time
Called to enquire whether they could assist with revoking a Deed of Trust. After 'checking', the receptionist informed me—somewhat curtly—“We will not be able to help at this time.”I attempted to clarify: did they not offer this service, were they simply unavailable this week, or perhaps not taking on new clients? Each question was met with the same blunt response: “We will not be able to help at this time.”The experience felt like a Pretty Woman moment—dismissed without explanation—despite the fact I’m in the midst of both selling and purchasing a home, and looking for a solicitor.Here’s to a potential client lost.
Our experience of Bower Bailey, and in particular Jo Dobson, was excellent. I would highly recommend them for any conveyancing work you need. Jo kept us informed, gave us excellent advice when needed, and really did go above and beyond when we hit some bumps in the road.
Bower & Bailey were recommended to us for the sale and purchase of property. From start to completion, Joanne Dobson was extremely helpful and professional. Her ease of manner and accessibility was greatly appreciated when trying to navigate the complexities of house moves. We would have no hesitation in recommending Joanne and Michelle to anyone beginning this journey.
Joanne Dobson looked after us for the sale of our house and purchase of our new one. She was outstanding throughout. She alway explained what was happening in the process and was always 2 steps ahead, preparing in advance so we were ready to proceed. She handled a very stressful exchange and completion due to other solicitors' incompetence with rigour, calmness and professionalism. We had previously used her for our last sale and purchase and if we ever move again will work with her. We would recommend her to anyone looking for a women at the top of her professional game, who will look after you through one of life's most stressful experiences!
5* star service from Joshua Smith in the Witney office again following a house sale. He is very efficient and professional, guiding one through the process in a calm and helpful way. He is my 'go-to' solicitor for anything property related and have used him 3 times now with a consistent service.
Very rude. Simply wanted to have an appointment to discuss things properly as my situation is a little complicated. Was told “Not really, I’m very busy. Tell me on the phone now”. I asked if I could organise at least a phone call appointment later in the week so I can get things together. His reply was “No, I’m busy I don’t mean to be rude but I think you should use a different Solicitor as you’ve been in twice already”. I only went in before to collect paperwork that they had asked me to!!! Really disgusted.
Kay Angwin has done the conveyancing for me on a number of properties I have bought and sold over the years. She is highly efficient. She keeps the process on track at every stage and always responds to queries promptly and professionally. I cannot recommend her highly enough.
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