britannialanes.co.uk

4.5
4.5 Based on 41 reviews

We are a family run and owned business offering domestic and commercial removals, locally to the West Country and internationally. We offer container storage and self storage; van hire and confidential shredding services. We opened in 1974 by Mike & Sylv...

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Average Rating

4.5

/
5

41 Reviews

5 Star
83%
4 Star
5%
3 Star
0%
2 Star
5%
1 Star
7%

All Reviews

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Review Time

Exceptional support from the team, truly enjoyable experience.

The staff were extremely helpful, contributing to a delightful overall experience. Communication over the phone was excellent. The removal team was particularly supportive. I highly recommend this service. Thank you!

5
Date of experience: Jan 02, 2026
Marcie Barnes
Outstanding experience throughout.

The staff were extremely helpful, making the entire experience very pleasant. Communication over the phone was excellent. The removal team was very accommodating. I highly recommend this service. Thank you!

5
Date of experience: Dec 17, 2025
Effortless and accommodating from start to finish.

Effortless and accommodating from the estimate phase all the way to moving. The staff were helpful, and communication was excellent. We relocated from one region to another. The team arrived on time and loaded the truck with care. They worked diligently and maintained a tidy environment even in poor weather. Protective blankets were placed to safeguard the floors. The next morning, when we arrived at our new home, the truck was already there. The team went above and beyond, ensuring boxes were placed in the correct rooms and handling our belongings with care. A friendly crew did an outstanding job without any breakages or issues. I would recommend this service repeatedly. Top-notch experience.

5
Date of experience: Dec 15, 2025
mrbmxlol
Willing to assist us on short notice.

The service was ready to assist us at very short notice when our initial choice let us down. The crew that packed, loaded, unloaded, and unpacked over four days was incredibly hardworking, cheerful, and friendly.

4
Date of experience: Dec 11, 2025
Giles
Effective storage and removal from one region to another.

We hired a service to pack our home and place our belongings into storage. From the beginning, working with them was a pleasure. Everyone we interacted with, whether in person or through communication, was pleasant, patient, and knowledgeable. Packing took three days, and the teams involved were delightful and respectful of our home and items. After two months in storage, our belongings were safely delivered to our new residence. The crew handled the unloading with care and respect, working calmly and being very personable, which made the moving process much easier for us. We highly recommend this service for a stress-free move.

5
Date of experience: Dec 09, 2025
Carmelita Cooper
An exceptional team that made our move easy.

An exceptional team assisted with our move efficiently, making the entire process remarkably easy.

5
Date of experience: Nov 28, 2025
EH35
Amazing service.

Amazing! I believe you get what you pay for, and this service was worth every penny! Moving can be stressful, but the team made the process significantly easier. They were incredibly helpful, and I would highly recommend this service!

5
Date of experience: Nov 28, 2025
GansterHD55
A series of problems encountered.

We arranged for the service to pack and store our furniture. The plan was for them to handle fragile items on one day and the rest on another. The initial packing started late and cost nearly £400. On the second day, the crew had a lot to do in a short time, so we couldn't monitor the packing process. When our furniture was returned weeks later, we found damage to our television. They insisted on payment before addressing any issues. The quotes increased unexpectedly, which I had to correct. My claim for the damaged TV was denied due to a lack of insurance, showing a lack of duty of care from them. Their attitude suggested that they were only concerned about payment.

1
Date of experience: Nov 26, 2025
JF98
Consistently friendly service.

As always, the team was friendly, exceptionally helpful, and completed the move comfortably within the day. I have used this service multiple times and highly recommend them for their cost-effectiveness and especially their removal team.

5
Date of experience: Nov 25, 2025
Arnold
An excellent removal service. Highly recommend.

The best removal service we have ever used, and we have moved several times for work. Their quote was significantly lower than other companies we contacted. The three men who handled our move were outstanding, and nothing was too much trouble for them. Very professional, helpful, and friendly. I would highly recommend this service. Thank you for making our move much less stressful.

5
Date of experience: Nov 20, 2025

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Business Details

  • We are a family run and owned business offering domestic and commercial removals, locally to the West Country and internationally. We offer container storage and self storage; van hire and confidential shredding services. We opened in 1974 by Mike & Sylvia Lane and are now on our third generation of family working in the business. We are proud to be part of Britannia Movers Co-operative.See more

  • language https://britannialanes.co.uk

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