Review Time
The staff were extremely helpful, contributing to a delightful overall experience. Communication over the phone was excellent. The removal team was particularly supportive. I highly recommend this service. Thank you!
Effortless and accommodating from the estimate phase all the way to moving. The staff were helpful, and communication was excellent. We relocated from one region to another. The team arrived on time and loaded the truck with care. They worked diligently and maintained a tidy environment even in poor weather. Protective blankets were placed to safeguard the floors. The next morning, when we arrived at our new home, the truck was already there. The team went above and beyond, ensuring boxes were placed in the correct rooms and handling our belongings with care. A friendly crew did an outstanding job without any breakages or issues. I would recommend this service repeatedly. Top-notch experience.
We hired a service to pack our home and place our belongings into storage. From the beginning, working with them was a pleasure. Everyone we interacted with, whether in person or through communication, was pleasant, patient, and knowledgeable. Packing took three days, and the teams involved were delightful and respectful of our home and items. After two months in storage, our belongings were safely delivered to our new residence. The crew handled the unloading with care and respect, working calmly and being very personable, which made the moving process much easier for us. We highly recommend this service for a stress-free move.
We arranged for the service to pack and store our furniture. The plan was for them to handle fragile items on one day and the rest on another. The initial packing started late and cost nearly £400. On the second day, the crew had a lot to do in a short time, so we couldn't monitor the packing process. When our furniture was returned weeks later, we found damage to our television. They insisted on payment before addressing any issues. The quotes increased unexpectedly, which I had to correct. My claim for the damaged TV was denied due to a lack of insurance, showing a lack of duty of care from them. Their attitude suggested that they were only concerned about payment.
As always, the team was friendly, exceptionally helpful, and completed the move comfortably within the day. I have used this service multiple times and highly recommend them for their cost-effectiveness and especially their removal team.
The best removal service we have ever used, and we have moved several times for work. Their quote was significantly lower than other companies we contacted. The three men who handled our move were outstanding, and nothing was too much trouble for them. Very professional, helpful, and friendly. I would highly recommend this service. Thank you for making our move much less stressful.
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We are a family run and owned business offering domestic and commercial removals, locally to the West Country and internationally. We offer container storage and self storage; van hire and confidential shredding services. We opened in 1974 by Mike & Sylvia Lane and are now on our third generation of family working in the business. We are proud to be part of Britannia Movers Co-operative.See more
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