Review Time
Our service expert Clim was super helpful and new exactly how to do everthing we need he also had a great sense of humour and made the whole experience very enjoyable - so it's many thanks et merci bien!
My family have been with Britline since we moved to France from thr UK in 2019 and we have always been exceptionally happy wth the service. The fees a reasonable and the online and app systems are really easy to use. In particular, our account manager David Metcalffe, who has been our main point of contact since day one, is a very kind, friendly and helpful gentleman, we couldn't do withut him. Being able to converse in English is so vital for us, banking is not an area where we have room for mistranslation.
Just updated the assurance policies for the house and car with CA Britline. So easy to do, so comfortable to talk with people who want to make it easy. Russell, my account manager, makes banking easy and I would like to say a BIG thank you to him. Great work Britline !!
My family have been with Britline since we moved to France from thr UK in 2019 and we have always been exceptionally happy wth the service. The fees a reasonable and the online and app systems are really easy to use. In particular, our account manager David Metcalffe, who has been our main point of contact since day one, is a very kind, friendly and helpful gentleman, we couldn't do withut him. Being able to converse in English is so vital for us, banking is not an area where we have room for mistranslation.
Rubbish! Transferred a deposit of 250 Euros five years ago. Received all the documentation in French! How does that help me? So, I never logged on. Closing the account now with zero balance as they charged me a yearly inactive fee plus a monthly account fee. Apparently they sent me reminders about my account online. Tut
We have been customers with CA Britline for over 20 years. During this period they have always been available to assist in any query and have made our life so much easier from organising insurance policies to managing bank accounts for our children. CA Britline is like banking was in the UK 40 years ago when you knew the bank manager and more importantly, they and the bank staff knew you. All the team are polite and helpful. Today Jane brought my attention to a potential problem. Her prompt intervention allowed me to take appropriate action and nuetralise the issue. I cannot imagine any UK High Street Bank being so usefully pro-active. Top marks to Jane and the rest of the Britline team. If you need a bank account in France CA Britline should be your ‘go to’ option. If you already have one, change it to CA Britline. You will not regret it!
Yesterday I spoke to Britline. The lady I spoke couldn't even do basic maths. I paid in a small English check. After conversion. It was €61.87.Credit agricole took to charges. €22.50 + €19. = €41.50.I ended up with € €20.37. When I pointed out that the bank had more of the check than me. She could not accept this was the case. No matter how many times I pointed this out. This is a bank remember I thought they worked with figures. Time for a change i think after 16 hrs. Totally incompetent!!!!
We have banked with Britline for over 20 years and would highly recommend them to others who are looking for a very professional and customer - friendly service. Without exception any staff we have had dealings with have been efficient, knowledgeable and cheerful.
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Britline, a branch of Credit Agricole Normandie, which provides an English speaking French Banking service to clients resident in France, the UK and Ireland. Open your new french bank account without the need to come to France. 24 hour on-line banking....
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