broadwaytravel.com

5
5 Based on 20 reviews

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Average Rating

5

/
5

20 Reviews

5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Danielle Taylor
Just booked our honey moon with MSC. Very excited. Chloe S was amazing and was so lovely the whole t

Just booked our honey moon with MSC. Very excited. Chloe S was amazing and was so lovely the whole time. Honestly if it was just based on her customer service It would be a 5*. Only took 1 star off due to some hidden fees - while Chloe was upfront with this on our phone call, it would be amazing if transfers and the all inclusive in the 2 night hotel stay would have been included also as this can work out to an additional £200-£300 additional. But amazing customer service and we can’t wait to go!

4
Date of experience: Feb 25, 2026
Chris Horne
Seamless efficient booking of a great value holiday . No hidden extras just baggage which was reason

Seamless efficient booking of a great value holiday . No hidden extras just baggage which was reasonably priced . Very happy with the whole experience . I have booked a holiday with Broadway Travel some years ago , a trusted company in my opinion

5
Date of experience: Feb 12, 2026
Madison Wilson
Excellent assistance in arranging our second holiday.

Outstanding service while booking our second holiday. Despite numerous changes to our destination, dates, and departure airports, the team was always eager to assist! A big thank you to the representatives for their support with this booking; your help is genuinely valued!

5
Date of experience: Dec 01, 2025
Pilar Molina
Impressive Efficiency

Impressive Efficiency

5
Date of experience: Dec 01, 2025
GB61
Flawless from beginning to end

Flawless from beginning to end

5
Date of experience: Dec 01, 2025
Outstanding Assistance

Excellent support in arranging our second holiday with the service. Despite numerous changes to our destination, dates, and departure points, the staff were always willing to assist! Special thanks to the representatives for their invaluable help with this booking; it is truly appreciated!

5
Date of experience: Dec 01, 2025
Cassidy
Invaluable Guidance

The adviser was incredibly helpful and knowledgeable, which made my decision-making process much easier.

5
Date of experience: Nov 30, 2025
Holiday Rescheduling Made Easy

After a wrist injury, we needed to cancel our holiday and rebook for a later date. One might expect this to be a challenging process, but the customer support was exceptional, and everything has been finalized! Thank you very much.

5
Date of experience: Nov 30, 2025
Consistently Great Service

Always great service and competitively priced holidays; thank you once again.

5
Date of experience: Nov 29, 2025
Leslie Lewis
Satisfied Customer 👍

I learned about the service from a friend and must say it was the best decision. The representative was fantastic—very understanding and patient, going above and beyond to assist me in booking our cruise and securing the best deal. Thank you so much; keep up the excellent work! 👍

5
Date of experience: Nov 27, 2025

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