brother-printers.co.uk

2.2
2.2 Based on 21 reviews

WE ARE NOT BROTHER, WE ARE A RESELLER, IF YOU WANT TO LEAVE A REVIEW ABOUT A BROTHER PRINTER PLEASE LEAVE IT WITH A) BROTHER, OR B) THE COMPANY YOU PURCHASED IT FROM...

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Average Rating

2.2

/
5

21 Reviews

5 Star
24%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
67%

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Benedict Howard
Poor Quality Laser Printers

Consider a better option. This company struggles with laser printers. I wasted £200 on one three months ago, and the small amount of ink it came with was ridiculous. It started printing poorly, with patchy lines. When I tried to return it, I was told to contact support. The back-and-forth was frustrating, and I am now too upset to continue. Please refund my faulty machine that isn’t even three months old.

1
Date of experience: Aug 02, 2022
Hugo Powell
Positive Interaction with Support

This company was one of the few I've dealt with recently that showed flexibility in addressing my concerns. They responded promptly and made every effort to resolve the issue. Although they couldn't ultimately fix it, I appreciated their attitude and plan to purchase my next printer from them.

4
Date of experience: May 18, 2022
MyBlox
very good service

People seem to be confused here.. they are reviewing their brother printers on a website that is actually just a retailer selling them...anyway, I purchased a brother printer from brother-printers and it was delivered very quickly and I love it.thanks guys

5
Date of experience: Oct 11, 2020
filiform78
Brother Printer (Laser) HL-1112 just perect and perfect price too.

Want to say thank you to Brother for an amazing laser printer, HL-1112. After looking at various places and seeing printers on line for hundreds, I found this one, which does the job perfect. I did not want colour, just happy to be able to print documents or items needed for example when going on holiday, or cvs etc etc and this HL-1112 printer (at the time of writing it was a mere £59) including an ink cartridge, capable of printing many hundreds of A4 sheets in amazing quality.I was even pleasently surprised when I managed to order 3 extra ink cartridges, for £15 from an on line auction site, these came within 48 hours too. No more messing with water inks, and mess everywhere, simply pop the cartidge in (about 7ins wide x 2 ins deep), and you are ready to go.Full marks Brother, for a value laser printer, which I can clearly see just has everything.

5
Date of experience: Jun 12, 2020
Katie Cooper
Very reliable printer

Very reliable printer, used one for 10 plus years. Sadly have to buy new one because I needed wireless one. Bought another brother.

5
Date of experience: May 12, 2020
Willy Foster
My 6 year old laser jet is still going…

My 6 year old laser jet is still going strong and I’ve only changed the toner cartridge once!!Superb economy

5
Date of experience: Mar 09, 2020
I purchaced a Brother…

I purchaced a Brother printer....Model..DCP-L2510D, in July 2019.I can only say, that, this printer is the best printer i have ever owned.It prints in black only, and has a USB cable from printer to laptop. But, it is so easy to use. It prints at break-neck speed, and every sheet that is printed, is very clear, and perfect print. I used to own a wireless HP printer. When i tried to print with it, it kept saying, the printer is..offline.I got that fed up with it, i decided to by a Brother printer. The ink cartridge for my Brother printer will do 1200 A4 sheets. That is excellent economy, as my HP printer would run out of ink after about 50 sheets. I am highly pleased with my new Brother printer.

5
Date of experience: Feb 11, 2020
Bradley Johnson
Further news about my brother DCP-1610W…

Further news about my brother DCP-1610W printer. It said it needed a new drum so found one at half list price at £65. Fitted new drum and print quality is worse than before it was changed. After much heartache i eventually spoke to a nice human who could not fix it and told me since I was out of warranty by six months I could pay for one of their engineers to fix it. No thanks brother, might as well tell me to f*** off. Utter contempt for their customers.

1
Date of experience: Jan 23, 2020
Bryan Scott
I bought j6530dw about a year and half…

I bought j6530dw about a year and half ago - A big mistakeI used it for my company but do not use the colour oftenbut then the printer said i could not use it again till I bought a colour ink cartridge - i bought an expensive set @ £82.00 from curries was tempted by a fake one on line but decided to go for brothers instead! - I tried it but no colour - the printer said my colour ink needed replacing again - brother said the cleaning process uses some ink but i would need to buy another set to create a print report (£82.00 )? they also said they would pick up the cartridges for checking though with out the report they would consider i have used the ink they use dpd to pick up I was given various pick up times Your parcel is due for collection 4 December Your Brotheruk parcel/s will be collected 4 December by DPD between 08:00-17:00 from the following address:Emerald WeldUnit A4a Pear Mill Industrial EstatStockport Road WestStockportSK6 2BPI am still waiting - we have a 14foot x 5 foot sign and open 6.3 till 7 oclock (they told me on dpd tracking it was picked up?)My advice just buy a printer but not brother! I now have a hp one!

1
Date of experience: Dec 15, 2019
Jace H.
Took forever to set up wireless

Took forever to set up wireless. "Support" online could not be less helpful -- horrible written, larded with jargon, totally unhelpful. It could not be more worthless if it were written in hieroglyphics. Every single page comes out creased -- badly. Nothing changes that -- I've adjusted the tray, followed the "support" suggestions. EVERY SINGLE PAGE IS BADLY CREASED. TOTALLY UNUSABLE PRINT-OUTS.

1
Date of experience: Sep 02, 2019

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Business Details

  • WE ARE NOT BROTHER, WE ARE A RESELLER, IF YOU WANT TO LEAVE A REVIEW ABOUT A BROTHER PRINTER PLEASE LEAVE IT WITH A) BROTHER, OR B) THE COMPANY YOU PURCHASED IT FROM

  • language https://www.brother-printers.co.uk

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