brunel-insurance.com

5
5 Based on 181 reviews

Brunel Insurance for People is part of the Brunel Group who act for over 8,000 personal, commercial and corporate clients throughout the UK, covering a wide spectrum of insurance and financial services. We are experts in insurance for people. We don’t h...

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Average Rating

5

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5

181 Reviews

5 Star
99%
4 Star
0%
3 Star
0%
2 Star
1%
1 Star
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Sam Johnson
Exceptional Support During a Challenging Claim Process

In 2023, I needed to file a significant claim after an explosion at my residence. The situation was too complex to detail here, leading me to seek alternatives for moving into 2026. I discovered this firm, and my designated handler was very competent. I anticipated numerous complications due to the intricacies of the 2023 claim, which I had to disclose. However, those worries proved to be unfounded. My handler performed exceptionally well, managing all the details and ensuring we were well-prepared for 2026.

5
Date of experience: Dec 22, 2025
Taysonrock
Outstanding Support for a Complex Renewal

The representative handled an urgent and challenging renewal concerning subsidence (building and contents) that another broker had refused to cover. They recognized the urgency of the situation, gathered the necessary details, and approached specialist insurers for competitive quotes. Their thorough questioning ensured that all relevant and accurate information was collected. I can confirm that they provided a realistic quote for this complex case. Thank you for your assistance – we achieved a great outcome in the end – 5 Stars.

5
Date of experience: Dec 05, 2025
Andy Butler
Exceptional support for a complex renewal.

The representative managed a challenging and urgent renewal related to subsidence that another broker couldn't cover. Acknowledging the urgency, they gathered necessary details and approached specialist insurers for competitive quotes. Their thorough questioning ensured accurate information was collected. I can confirm they provided a realistic quote for this complex case. Thank you for your help—we succeeded in the end—5 Stars.

5
Date of experience: Dec 05, 2025
Reynold
Highly efficient service.

The representative handled an urgent renewal for building and contents insurance that another broker failed to secure. They acted quickly, thoroughly gathering the necessary information and provided balanced advice on the insurers' offers that were presented.

5
Date of experience: Nov 07, 2025
Lydia Kelly
Helpful advice received!

I consulted with a representative regarding a cancellation insurance policy. They were courteous and helpful, and after some investigation, called back to inform me that I didn't need to purchase a new policy; my current arrangements were sufficient. I truly appreciated the good advice and will consider this service for future insurance needs.

5
Date of experience: Oct 20, 2025
Flynn T.
Outstanding service during a tough time.

As an executor, I required comprehensive insurance for a property. The service was fantastic—friendly, efficient, timely, and they found me the necessary coverage at a competitive price. Their efficiency impressed me. I hadn't heard of them before, but I will certainly use them again in the future.

5
Date of experience: Oct 19, 2025
Iris Brown
Highly recommended service.

I recently acquired travel insurance with a very knowledgeable and helpful representative who eased my concerns. They explained everything clearly and addressed all my questions, leaving me very impressed. I had contacted other companies and was not satisfied with their service, so it was a pleasure to work with this representative.

5
Date of experience: Oct 15, 2025
Hannah Wright
A wonderful experience.

I just secured a policy with this service and would not hesitate to do it again. The process was smooth, with a good price and a great person to communicate with on the phone—just perfect. This is how things should be. Thank you again!

5
Date of experience: Sep 12, 2025
Tregonwell Brooks
Refreshing experience.

I recently took out two insurance policies through this service with different companies. One was for non-standard building insurance for a house extension, and the other was for contents. Both representatives were wonderful to work with, and I ended up saving a significant amount compared to my previous insurer. I look forward to renewing my policies through this service!

5
Date of experience: Sep 10, 2025
Thibault Muller
Travel Insurance experience.

Excellent service.

5
Date of experience: Aug 26, 2025

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Business Details

  • Brunel Insurance for People is part of the Brunel Group who act for over 8,000 personal, commercial and corporate clients throughout the UK, covering a wide spectrum of insurance and financial services.

    We are experts in insurance for people. We don’t have any automated phone services - instead you will be connected to one of our UK-based colleagues who will be happy to provide a no-obligation quotation in minutes.

    Brunel only uses household names or world-leading insurers ensuring that not only do you have great prices but comfort that claims will get paid.See more

  • email personallines@brunel-insurance.co.uk
  • call 01934643400
  • language https://www.brunel-insurance.com

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