Review Time
Sent my check for a random bullion gold piece they advertised on their website. and never received the item. When I received the package, it was open and the product was lost / stolen during transit. The company says that they send their product in non tamper able and indiscrete packaging. In this case neither was true. It was sent in plastic bubble wrap easily broken open with a box knife or could have even been opened by the transit machinery or staff. Either way, I didn't receive my product!
Submitted a complaint with the Better Business Burau and they also received no response from Bullion.com. FYI, Bullion.com receives a rating of F from the BBB. I wish I knew all this before doing business with this company. Hopefully this review will help others from making the mistake that I have.
Purchased large amount of silver and gold, over $60K. Most of the order was fine, despite prolonged shipping time after payment processed, but one of the two 100oz silver bars they shipped was from a black listed mint made of recycled electronic waste. A very unattractive bar, as opposed to the other poured bar I received. I contacted their customer service upon receiving it to see about exchanging it for another one like the poured and serialized one I received, but they have not responded. I know the silver content is there, but it's premium is greatly reduced because of it's fraud history (OPM). I will never do business with them again...not because of the inferior bar but because of their refusal to even respond to my concern or request. Buyer beware!
Purchased large amount of silver and gold, over $60K. Most of the order was fine, despite prolonged shipping time after payment processed, but one of the two 100oz silver bars they shipped was from a black listed mint made of recycled electronic waste. A very unattractive bar, as opposed to the other poured bar I received. I contacted their customer service upon receiving it to see about exchanging it for another one like the poured and serialized one I received, but they have not responded. I know the silver content is there, but it's premium is greatly reduced because of it's fraud history (OPM). I will never do business with them again...not because of the inferior bar but because of their refusal to even respond to my concern or request. Buyer beware!
I purchased a significant amount of gold bars from Bullion.com, lured by their promise of "1-day shipping." It has now been over a week, and my order has not even been processed.More alarmingly, I have attempted to contact them multiple times through their website and email, and they have completely ignored every single inquiry. This site is operating like a "ghost" or "bot" website with zero accountability.At this point, I suspect this is a fraudulent operation. Taking a customer's money and then cutting off all communication is unacceptable. I am now filing formal fraud reports with the FTC and the Delaware State Attorney General.DO NOT TRUST THIS SITE. If you value your money and your peace of mind, stay away!
This company is run by immigrants who sell the cheapest returns they get. They don't care where your item goes. The tracking is bullshit. And hope your not stupid like I found out. And had 2 police forces working for me. It's a small world, hope I don't run into anyone who screwed up my order. Dont use bullion.com
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