Review Time
It is in difficult times, in bad moments, that we truly see what people are like, and the same is true for companies. When I made a mistake with a reservation, I received all the possible cooperation and understanding. This episode only confirmed my opinion about Traventia. I am and will remain a customer. Thank you very much.
It is in difficult times, in bad moments, that we truly see what people are like, and the same is true for companies. When I made a mistake with a reservation, I received all the possible cooperation and understanding. This episode only confirmed my opinion about Traventia. I am and will remain a customer. Thank you very much.
Never used or heard of this company before but after reading the reviews I booked my stay and extremely pleased with the company and the accommodation, very good value for money. Very good communication. Would use again in the future.
Update 8th August: I am reviewing the score because after 4 days they have replied to me with the voucher and confirmed me the booking (which in all fairness has a super competitive price hence why I have decided to book with them. / I am astonished about the lack of customer assistance by Traventia and the booking process. I have booked on August 1st 2025 a hotel room in Las Vegas, Traventia confirmation code QYO7791625BZ. After the payment, I did not receive any confirmation email (luckily I took screenshots of every step therefore I have the confirmation and all the details). I have sent an email to the customer service yesterday morning and no answer yet. I have tried to phone them up but they only assist if your trip is happening within 24 hours. I wonder if I will ever be able to know if my booking (for which I have paid for) is confirmed.
I was looking for a hotel with TripAdvisor and found an interesting price with traventia. You will notice the final amount when the price is deducted from your card and you will notice you will pay exactly the same amount with your Hotel a second time. You won’t see it until you definitely have paid it. I want to submit the claim, but the booking reference was not accepted on the website. Result of the whole story, the price promoted definitely doesn’t reflect the final price you are going to pay, that is when you work with Traventia
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