Review Time
The experience was so wellplanned from start to finish, every detail was accounted for. The guides were so knowledgeable and provided just the right amount of information while working in enough down time so that we could enjoy our vacation as well as all the sites.
This was our 4th trip with Travelous. Once again, they provided a very memorable experience. The hotels were perfect, all in great locations. Transportation to and from the airport and between cities was seamless as always. The best thing about Chris and his team isn't the no sales pressure, the willingness to work with you to craft an itinerary that fits what you are looking for or the wonderful hotels they choose. It is their passion about what they do and to ensure you have the best experience possible. Life isn't always perfect, sometimes things go slightly awry and when they do know that Chris and his team will always make it right. I don't think you can ask for anything more. We will definitely use them again.
We first heard about Travelous and specifically Chris from several message boards while researching a 10-day overseas trip we’re planning for 2025. We had already gathered a lot of information from friends and even put together a detailed itinerary.When we scheduled an appointment with Chris, he spent plenty of time reviewing our itinerary and patiently explaining how he would design the trip. His comments were thoughtful and insightful, and he went above and beyond by sending us a proposed plan without any expectation that we would commit to his agency.What stood out most was that there was never any sales pressure. Chris genuinely focused on answering our questions and making sure we felt informed. We are still considering our options, but we believe he deserves this review for truly caring about customer satisfaction rather than just making a sale.
Travelous provided "add-on" tours in cities before and after a cruise, including hotel accommodations and van service and to and from airports. It's been our experience that the company has tour contacts of the highest quality. In this instance, it was in Scandinavia, but we also had their expertise in Greece. Their hotel choices are first rate and we could rely on quality transport.
The first hotel in Stockholm had no elevator and we had heavy luggage to drag upstairs. There were only women working there, no porters. The hotel in Oslo had no air conditioning; we were there in July and it was extremely hot even at night and hard to sleep.
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