buyparts.online

1.4
1.4 Based on 121 reviews

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Average Rating

1.4

/
5

121 Reviews

5 Star
9%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
89%

All Reviews

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Review Time

Gulliver Howard
Disappointing Experience with Shipping Delays

I ordered a part based on the website's claim that I would receive it by Friday if I chose 2nd day air shipping. I paid an extra fee for this service, but it took 6 days just to create a shipping label, and then an additional day for the part to actually ship. I've tried to reach out multiple times for a refund on the shipping costs but received no response. If you need a part urgently, I recommend looking elsewhere. The shipping company is reliable, but the issue lies with the warehouse's delays.

1
Date of experience: Dec 24, 2025
toto409661
Frustrating experience with shipping and product

I purchased a truck headlight for over 200 and chose 2-day shipping, but it took 6 days to arrive, and they sent the wrong light. I have been unable to get in touch with anyone for support, so I am considering disputing the charge with my bank or filing a small claims lawsuit.

1
Date of experience: Dec 19, 2025
Wilma R.
Lack of response and wrong item received

I ordered a truck headlight for over 200, paid for 2-day shipping, but it took 6 days to arrive, and they sent the wrong light. I can't reach anyone for assistance, so I'm thinking about disputing the charge with my bank to get my money back or filing a small claims lawsuit.

1
Date of experience: Dec 19, 2025
Robert Sanders
Avoid this service at all costs!

AVOID THIS SERVICE AT ALL COSTS! I ordered a part, and the next day they canceled the order when I requested an ETA. They said the refund would happen automatically within 10 business days, but nothing has occurred. Please warn everyone to stay away from this platform. It's a complete scam.

1
Date of experience: Nov 20, 2025
Blanche Sanders
Unacceptable customer service

This service has the worst customer support I’ve ever encountered. I ordered parts in September 2025, and after waiting patiently, I contacted them via email and phone. I was told my part would ship soon, but it never did. When I followed up, I received an email stating my order was canceled, which I did not request. Now, I’m getting no response from them. DO NOT ORDER FROM THIS SERVICE. They will take your money and provide nothing in return.

1
Date of experience: Nov 18, 2025
Wilber
Took my money without fulfilling the order

This service took my money but didn’t fulfill my order.

1
Date of experience: Nov 14, 2025
Addison Cooper
Extremely unsatisfactory experience

This is the worst experience I've ever had with a company. You place an order, and if they don't have it, they just sit on it without any communication or follow-up. The return process is made excessively difficult to discourage returns.

1
Date of experience: Nov 10, 2025
xXLukkasXx57
Major scam operation

This service is a major scam. I ordered an item that showed in stock, paid for it, and then they canceled my order without any notice. I called customer service but received no reply, only voicemail. I left multiple messages and sent emails, but received no responses. BAD SERVICE ALL AROUND.

1
Date of experience: Nov 03, 2025
Charles Powell
Terrible service

This service is terrible. I regret purchasing anything from this platform. I returned an item with a tracking number, and even though they received it, I never got a refund. When I contacted them, they told me to figure it out with the shipping company, claiming they didn’t receive anything.

1
Date of experience: Oct 30, 2025
Skyler Barnes
Extremely unhelpful with returns

This place is extremely unhelpful with returns. It took 10 days to receive my package. Horrible experience.

1
Date of experience: Oct 28, 2025

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