inhhair.com

4
4 Based on 41 reviews

We're a premium wig, ponytail, and extension brand based out of LA. At INSERT NAME HERE you are free to be…well, whoever you want to be. We believe that you should be able to easily transform your look....

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Average Rating

4

/
5

41 Reviews

5 Star
71%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
22%

All Reviews

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Review Time

Woodrow Walker
Helpful support during holiday order

I placed an order during the Christmas sale, and though it didn’t arrive, the support team quickly helped me get a replacement. They were very supportive regarding my initial delivery concern. The hair is gorgeous and just what I needed. Thank you!

5
Date of experience: Jan 21, 2026
Ada Cooper
Order replacement handled swiftly

I ordered during the holiday sale and didn't receive my package. The support team was quick to assist me in getting a replacement and was very reassuring during my worry. The hair is beautiful and fits my needs perfectly. Thank you!

5
Date of experience: Jan 20, 2026
Helen F.
Excellent quality hair

The hair quality is outstanding. I have several pieces in burgundy, and they match perfectly. The customer service is exceptional. When my order was lost by the carrier, I reached out and they quickly investigated and sent me a new order, which arrived within two days. Very satisfied!

5
Date of experience: Dec 15, 2025
Emil Harris
Did not receive my order

I never got my hair extensions that I ordered in early December. I contacted them a week ago and was told I couldn't get a refund, but could receive credit or a replacement. I requested a replacement, but there was no follow-up or shipment notification. I've ordered multiple times before, but I'm ending my relationship for 2026 sadly. :(

1
Date of experience: Dec 03, 2025
Dean
Long-time customer satisfaction

I've been a customer for many years and am always pleased with the ponytails. The support team is fantastic! They're friendly and respond quickly. When I ordered the wrong hair color, they changed it for me within minutes.

5
Date of experience: Nov 21, 2025
Naomi B.
Quick resolution from the team

The team resolved my issue immediately! They were kind and very helpful.

5
Date of experience: Nov 07, 2025
Mort C.
Mixed feelings about the Brit ponytail

I was excited about the Brit ponytail, but after the first day, it started tangling. I had to brush it frequently, which made it lose its smoothness. After a few weeks, it felt like a cheap product. I wouldn’t recommend it; it feels like something from a discount store.

3
Date of experience: Oct 16, 2025
Denis Wilson
Wet delivery issue

The hair arrived damp.

1
Date of experience: Oct 05, 2025
Maureen Harris
Always beautiful styles

Consistently stunning with a variety of styles. The quality is among the best! 👌

5
Date of experience: Oct 04, 2025
Vincent
Loyal customer satisfaction

As a long-time customer, I can say their products and customer service have always been excellent, but they've really perfected the entire experience now. Shipping times are impressively fast!

5
Date of experience: Oct 02, 2025

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Business Details

  • We're a premium wig, ponytail, and extension brand based out of LA. At INSERT NAME HERE you are free to be…well, whoever you want to be. We believe that you should be able to easily transform your look.

  • email support@inhhair.com
  • language https://inhhair.com

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