Review Time
HRT truly gave me my life back. I used to be exhausted all the time and taking two different anxiety medications. Now I’ve lost 20 pounds, I’m sleeping at least seven hours a night, I don’t need naps anymore, and my panic attacks are gone.
Cuatomer service is simply null. It's like a robot is answering questions instead of a person. I asked for a refund and was told no refunds, when in any pharmacy you can decide you don't want to get or refill a prescription. So very disappointed with one more business that only cares for the profit instead of their clients/patients.
After completing the questionnaire, I received several options for medications that seemed suitable for me. The support team was always available whenever I needed assistance. The medication I selected is quite affordable, and after a month of use, I'm already noticing positive changes.
I appreciate the ability to manage my HRT via the app and online. The process is straightforward. However, my only concern is the cost. At $189 for a three-month supply, it's quite high, which may restrict many individuals who require this support.
I appreciate the company's prompt response, and as I mentioned earlier, their service is a solid choice when beginning a hormone therapy transition. You complete a quiz, and they make it easy to start hormone treatment. Overall, their service is quite commendable. However, for those facing ongoing hormonal issues, the experience can feel somewhat impersonal, making it potentially unsuitable for everyone. All interactions occur through inbox, portal, or emails, which means you won’t have the opportunity for a live conversation with your doctor for a more tailored experience. In some regions, their medical coverage is restricted to just one doctor, leading to delays in urgent situations as you must wait for that doctor to respond, which can sometimes exceed 48 hours. I’ve been waiting for a response for nearly three days, and with the holiday period, it’s likely to take even longer. Additionally, I must factor in the time required for processing and shipping orders, which can extend the wait, especially when I’m running low on medication. It's crucial to understand that once hormone treatment begins, stopping abruptly can lead to severe withdrawal symptoms, destabilizing your entire system. Given the fluctuations in hormones, any necessary dosage adjustments need prompt approval from a doctor to ensure timely shipping of prescriptions. A lack of access to medical professionals in such situations can create significant stress for both you and your body, which has adapted to a consistent hormone supply. The company addresses a significant need for many individuals, and my experience over the past 18 months has been transformative, allowing me to manage my symptoms while continuing to work. However, they must improve coverage in specific areas. My review aims to provide a balanced viewpoint to help others avoid similar challenges. Before starting treatment, it’s wise to inquire about the number of authorized providers in your region and consider having backup options for requesting compounded medication in case of emergencies, ensuring you’re not left without support.
The entire team, including the doctors, has been fantastic to collaborate with. They made the sign-up process incredibly straightforward. Due to personal reasons, I needed to pause my membership and refills, and I received the most understanding assistance from the support team without any hassle! I truly appreciate how easy everything has been. Thank you!
At 48 years old, all my lab results are ‘normal’, yet I can really feel my age! Since starting DhEA, I've experienced a significant improvement. I'm currently maintaining my dosage after 10 weeks to see if these positive effects continue. I recommend giving it a shot!
I absolutely love the fact that it was so easy to get started. I was assigned a doctor who keeps in contact with me to see how I'm doing on the hormone regimen I am on to make sure it is effective. My symptoms are now gone and I feel like myself for the first time in many years. I would recommend it to anyone who is looking for relief from menopausal symptoms. I am so happy I found Winona. Thank you!!
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