Review Time
The silicon patches do work a little to improve fine lines, but the exact same products (or a wider selection even) are sold online for less than a fifth of the price. Pacifica patches are better because you can wear them overnight with serum underneath. I wish I'd known that before purchasing - this was a good introduction to silicon masks, but you're paying for the branding. My main issue with the company is the sneaky way you are forced into a subscription. When you sign up, it's not made clear that you have to receive a minimum of three shipments before you can cancel. You can't cancel before then, even if you find the product isn't working for you, unless you pay a fee. I've been remembering to log in and skip shipments instead, which is really time consuming.
Misleading minimum spendThey lock you into a minimum of 3 orders (even though the cancel button says 1 order) and charge a $10 fee to "cancel" early. Customer service is unresponsive unless you say you're going to do a charge back. Would not recommend to anyone! Love reusable patches but don't buy from this company.
I bought a subscription and when the patch arrived it was tiny, I do not have a big forehead and it was way too small - would suit a child. So I tried to cancel subscription and it when I click cancel a pop up occurs saying ‘an error has occurred’ I will try to cancel through PayPal but I am not comfortable with the honesty of this site
Shady company. Be super careful with subscriptions. I've never encountered a site like this before, where you can't cancel subscriptions until you've had 3 orders or you can pay a fee to cancel after 2 orders. This information is NOT placed anywhere obvious to make you read it.I reached out to customer support multiple times, approximately 10x, and they NEVER responded ONCE. I would NEVER order from this company again.
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