cakeaway.co.uk

3
3 Based on 52 reviews

...

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Average Rating

3

/
5

52 Reviews

5 Star
47%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
51%

All Reviews

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Review Time

Jake
Terrible experience with delivery

The delivery driver arrived three hours late, was rude at the door, and almost hit my dog before speeding off while honking his horn. This incident ruined the atmosphere of a lovely neighborhood. I strongly advise avoiding this place.

1
Date of experience: Dec 02, 2025
Kelsey H.
Driver arrived 3 hours late...

The driver showed up three hours late, was rude at the door, and nearly hit my dog before leaving while honking. This nice neighborhood in the area was disturbed by this incident. I strongly recommend avoiding this place.

1
Date of experience: Dec 01, 2025
Opal Brown
Delivery took over 3 hours, food was cold...

The delivery took more than three hours, and the food arrived cold. If they can't handle deliveries, they shouldn't accept orders.

1
Date of experience: Nov 23, 2025
Ordered next day delivery but no arrival...

I placed an order for next day delivery and was charged, but two days later, the order still hasn't arrived. They don't answer calls or emails. I advise against using this site.

1
Date of experience: Nov 17, 2025
Disastrous experience - steer clear!

We waited three hours for our food, which never showed up. I called twice for updates, and both times the representative was extremely rude and hung up. I truly believe they had no intention of delivering our food.

1
Date of experience: Oct 11, 2025
pabloz7876
Terrible experience

This place is awful. After waiting two hours for our dessert, we called multiple times. The response was rude, claiming it was on the way three times, and hung up two out of three times.

1
Date of experience: Oct 05, 2025
Alvina Reed
Completely unacceptable

This experience was absolutely unacceptable! Our order never arrived, and the representative was unhelpful! I strongly advise against ordering from them!

1
Date of experience: Aug 31, 2025
Marie A.
A complete joke

I placed an order at 8:30 PM with a promise of delivery by 9:30 PM, but it never arrived. After calling, they claimed it was two minutes away, yet 40 minutes later, the order was canceled! When I inquired, they blamed it on flooding, which was nonsense as it hadn't rained.

1
Date of experience: Jun 27, 2025
Jazuca
If I could give zero stars, I would

If I could rate this with zero stars, I definitely would. My partner and I ordered through a delivery service that promised 45 minutes. After an hour, we called for an update, only to be told delivery wouldn't happen until tomorrow, leaving us confused. After a second call to cancel, the representative yelled at us. This place should be shut down.

1
Date of experience: Jun 26, 2025
Linda Powell
Disgraceful customer service

The representative on the phone had a terrible attitude. After waiting two hours for my order, I was told they couldn't find a driver, which is completely unacceptable.

1
Date of experience: Jun 26, 2025

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