Review Time
I have tried multiple Campark Trail Cameras over the years and I am very satisfied. These are excellent cameras sold at a fraction of the cost of other models. They seem reliable even with extreme use during Canadian winters.
Horrible product. Horrible customer service. I purchased a camera in September 2025. The camera malfunctioned immediately. When I tried to return the camera, they refused to allow me to do so. I filed a dispute with the bank. Campark finally allowed me to send it back to them. Campark confirmed receipt of the returned camera. They have refused to refund me. After months of back and forth with them, they are still refusing the refund me. They are a scam company. DO NOT RECOMMEND ANYONE BUY ANYTHING FROM THEM. They are liars and thieves.
I received a trail cam as a present. It took pictures for the first day and then stopped. I contacted product support and was told to format the SD card. I had already formatted the SD. I tried the same SD card in a Muddy camera and it worked well. I then told to submit my order number from Amazon for further help. It was a present, so I didn't have an order number. I was told by Campark that because I didn't have an Amazon order number, there was nothing more that they could do but they said I could order another trail cam and if I left a review for the new trail camera, Campark would refund my money, Who would order another product from a company that produced a trail cam that didn't work and wouldn't stand behind the product I already owned. I guess my biggest point is, DON'T BUY ANYTHING FROM THIS COMPANY. Campark products are garbage and if you ever need help with the product the answer will be there is nothing they can do.
I bought a T80 trail camera from a third-party retailer and so far it's working as designed -- No problem there. But I had operational questions not covered by the owners manual, so I contacted Campark Support asking two questions:1. Is Bluetooth supported by the T80 via the app (and if so how to pair it with my phone)? The app implies it should pair but it doesn't. My phone never saw the camera as a BT device.2. A remote wasn't included with the camera. That was clearly stated by Campark on their website and I understood that. But can I buy one separately and if so, where?Their "answers":Re: 1. Bluetooth -- I never got an answer to what I actually asked so I'll assume it's not supported. The responses I got suggest they don't really understand how Bluetooth works. The app is likely written for multiple devices, which may or may not support Bluetooth. That's fine, but why can't I get a real answer from Support?Re: 2. Buying a remote -- On the third email I was told (I quote), "We are not a manufacturer, and your camera was not purchased from us. We don't sell a remote, and I don't know where you can buy it." And in a subsequent email (again a quote), "As I said, the camera isn't made by us; we are not a manufacturer. And your order was not purchased from us, so we can't take responsibility for your order."Seriously? You're Support so it's literally your job to know.Takeaways:-- Campark does not manufacture the cameras they sell and if you did not buy it DIRECTLY from Campark, don't expect support.-- Most importantly, if you ever expect to require support don't buy from Campark. It's obvious they don't know anything more than what's written in the owners manual, at most. It's their product, even if all they do is put their name on it. And by the way, that's 100% fine with me, but it doesn't excuse not supporting "their" product. I spent 24 years in IT and can recognize "untrained support" (to be charitable) when I encounter it.Bottom line for me: I'll never buy anything from Campark again. I just hope this camera keeps on working.
This camera and service are junk. Installed and bought ex trended cell service for an additional $300 the history does not open most of the time. The video is delayed. The “customer service” kept replying to my I want to return and cancel the service with excuses that lead to me getting beyond the 30 days for return. It’s junk. Beware.
Campark are probably one of the first companies to deal with, no backup service, they respond to a review, said they would replace faulty cameras and yet again nothing. Just emails go around and around, be warned. Don't touch campark products
I feel stupid for buying this thing. I bought the 4G solar power starlight night vision TC27 trail camera. It worked for about an hour, although the way the camera turns is ridiculous, it goes up and down. If I turn the camera so the lens can turn side to side- the image is sideways and can't be flipped. Regardless- after an hour I get a message saying I have to pay for a 4G data plan. When I try to use the camera- that pops up every time and I can't use the damn thing without purchasing a subscription. I didn't spend 200.00 on a trail cam just to have to sign up for a subscription to get it to work. I'm so pissed- if you buy the products, be aware there is a hidden subscription plan needed to get it to work.
cheap unmarked camera - customer service lies. I received a boxed labeled "camera." was a bit shocked when I didn't see any Campark labeling on anything, not the box it came in, not the camera, nothing. I think what I received was a 3D printed version of something. I complained to customer service. They denied refund. They asked I send it back to them. I paid another $24 to UPS with tracking label. UPS said it was undeliverable as there was no nothing at the address provided by customer service. I told Campark this, they said they gave me the wrong address and asked I spend more money to ship it back to them to a different address. I refuse to continue this runaround as it's been going on for a month. I have yet to receive a refund and just get excuses on their end. Im under the impression this isn't a real company. Very frustrating. My experience is ongoing. Started March 15 2025
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