carcityuk.co.uk

4.2
4.2 Based on 57 reviews

Car City UK is a used car dealer located in the north east of England. We aim to provide our customers with high quality, prepped motor vehicles, at prices that are very competitive. Car City UK "prices you love, people you can trust"...

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Average Rating

4.2

/
5

57 Reviews

5 Star
79%
4 Star
0%
3 Star
2%
2 Star
4%
1 Star
16%

All Reviews

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Review Time

Sarah Povall
Just got my second car from Dan at Car City. He always makes the whole process so easy and the whole

Just got my second car from Dan at Car City. He always makes the whole process so easy and the whole team is great. Had a little issue with my first car after a few months but Dan got me in and they sorted it out straight away for me with my warranty. Thanks to Aaron and Amanda in the service department for looking after me. Great experience from Dan and thanks to the manager Jamie for checking that I was happy with how I was dealt with. Will definitely be back for my third!

5
Date of experience: Feb 26, 2026
Sarah Povall
Second car from Dan

Just got my second car from Dan at Car City. He always makes the whole process so easy and the whole team is great. Had a little issue with my first car after a few months but Dan got me in and they sorted it out straight away for me with my warranty. Thanks to Aaron and Amanda in the service department for looking after me. Great experience from Dan and thanks to the manager Jamie for checking that I was happy with how I was dealt with. Will definitely be back for my third!

5
Date of experience: Feb 26, 2026
Evie garbutt
Mercedes GLA

I had a fantastic experience buying my Mercedes GLA thanks to Daniel. From the moment I first enquired about the car, he was incredibly helpful, professional, and quick to respond. He answered every question clearly and made the whole process feel easy and straightforward.What really stood out was how efficient everything was. After my initial enquiry, Daniel moved things along quickly and I had the car ready in a matter of days. The whole process was smooth, well organised, and completely stress-free.Daniel was friendly, honest, and genuinely seemed to care about making sure everything was right. He kept me updated throughout and made sure the car was perfectly prepared for collection.I couldn’t be happier with both the service and the car. If you’re thinking about buying a vehicle, I’d highly recommend asking for Daniel. A genuinely top-class experience from start to finish.

5
Date of experience: Feb 26, 2026
Emma-Louise Usher
Brilliant experience from start to…

Brilliant experience from start to finish! Part ex in old car, sourcing new car, everything extremely professional! Daniel was superb to deal with, very honest great guy! LOVE my car thank you guys! Honest great guys :)

5
Date of experience: Feb 20, 2026
Ellis Smithers
I found a car I was interested in spoke…

I found a car I was interested in spoke to Trevor and within a minute of that phone call I knew I wanted to buy that car, even if the car wasn’t for me when I got there I knew I was driving away in a new one, it was a easy process with a non pushy conversation. Deposit paid and car collected within 48 hours. Worth the 8 and a half hour round trip! Thanks

5
Date of experience: Feb 18, 2026
Jamie Seal
The whole process from start to finish…

The whole process from start to finish was easy. The team were helpful in explaining the steps and truly listened to what we were looking for.

5
Date of experience: Feb 18, 2026
Simon Nicholson
Excellent service

Excellent service, great car buying experience

5
Date of experience: Feb 18, 2026
Aftersales

Amanda in after sales was great, very helpful

5
Date of experience: Feb 17, 2026
Trevor was very good

Trevor was very good, great service

5
Date of experience: Feb 17, 2026
Neil
Great friendly staff

Great friendly staff, I had a query after taking the car & they got back to me straight away and sorted it for me. Very please with the service

5
Date of experience: Feb 17, 2026

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Business Details

  • Car City UK is a used car dealer located in the north east of England. We aim to provide our customers with high quality, prepped motor vehicles, at prices that are very competitive. Car City UK "prices you love, people you can trust"

  • email sales@carcityuk.co.uk
  • call 01748830011
  • language https://www.carcityuk.co.uk

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