carterjonas.co.uk

4.4
4.4 Based on 382 reviews

Carter Jonas is a multi-disciplinary property partnership, intent on helping clients realise their goals and aspirations by providing ‘simply better advice’....

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Average Rating

4.4

/
5

382 Reviews

5 Star
81%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
14%

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Review Time

Percy Johnson
Great customer service

We've rented with Carter Jonas for over a year before moving out, and have no complaints. Customer service was very good, and Maddy and the team were easily approachable if we came across any issues!

5
Date of experience: Oct 23, 2024
Melville Cook
Happy Days

We are 1 month in with our 12 month lease. We are loving the appartment and making full use of the amenities (Gym, Work space). Mass and Amrita are extremely helpful and friendly. We may well extend our stay :)

5
Date of experience: Oct 23, 2024
Dick Wright
Great customer service

We've rented with Carter Jonas for over a year before moving out, and have no complaints. Customer service was very good, and Maddy and the team were easily approachable if we came across any issues!

5
Date of experience: Oct 23, 2024
AH71
Great efficiency of the Wallbrook Gardens

Just moving in Wallbrook Gardens a couple months ago, I am glad that staff here works efficiently and professionally. Whatever issues my flatmates and I encountered would be replied immediately by them, making us concentrate on our work and enjoy our lives. No need to worry about for a day because the concern disappears after we get their support and assistance in a few hours. Many thanks for everything.

5
Date of experience: Oct 22, 2024
Taran Foster
Great efficiency of the Wallbrook Gardens

Just moving in Wallbrook Gardens a couple months ago, I am glad that staff here works efficiently and professionally. Whatever issues my flatmates and I encountered would be replied immediately by them, making us concentrate on our work and enjoy our lives. No need to worry about for a day because the concern disappears after we get their support and assistance in a few hours. Many thanks for everything.

5
Date of experience: Oct 22, 2024
Zachary Patterson
Great team

Really helpful team made our relocation to a rental property very easy. Good communication and friendly service.

5
Date of experience: Oct 21, 2024
Lana Carter
Great team

Really helpful team made our relocation to a rental property very easy. Good communication and friendly service.

5
Date of experience: Oct 21, 2024
DC34
Exceptionally kind and helpful

We viewed a property with Carter Jonas and had a very positive experience, and are delighted with the property we are now renting. Christopher (who led the viewing and coordinated the letting process) and his colleagues Tanya and Kate were all exceptionally kind and helpful.

5
Date of experience: Oct 18, 2024
Thelma H.
Awful service

Awful service! I went to view a house with my 17 year old son and we really liked it. We dealt with Nyah from the Shrewsbury office and I got the impression that she immediately discriminated against us. She was giving us false figures to try and put us off saying the deposit was higher than it worked out at, also that the council tax was 2 grand higher than it actually is! It was as if she did not believe we could afford such a house. Then told me that as we are both self employed we would have to prove income for 3 years. As I knew this was not correct, my husband phoned a few days later and she told him self employed was fine and we’d need to provide bank statements for 1 year for referencing and would he like to apply for the house. He asked why she had told me completely different information and she got completely defensive and then said we could not apply. Good luck to the landlords with her being in charge of managing their property.

1
Date of experience: Oct 18, 2024
Charli Anderson
Awful service

Awful service! I went to view a house with my 17 year old son and we really liked it. We dealt with Nyah from the Shrewsbury office and I got the impression that she immediately discriminated against us. She was giving us false figures to try and put us off saying the deposit was higher than it worked out at, also that the council tax was 2 grand higher than it actually is! It was as if she did not believe we could afford such a house. Then told me that as we are both self employed we would have to prove income for 3 years. As I knew this was not correct, my husband phoned a few days later and she told him self employed was fine and we’d need to provide bank statements for 1 year for referencing and would he like to apply for the house. He asked why she had told me completely different information and she got completely defensive and then said we could not apply. Good luck to the landlords with her being in charge of managing their property.

1
Date of experience: Oct 18, 2024

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Business Details

  • Carter Jonas is a multi-disciplinary property partnership, intent on helping clients realise their goals and aspirations by providing ‘simply better advice’.

  • language https://www.carterjonas.co.uk/

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