healthystart.nhs.uk

1.2
1.2 Based on 36 reviews

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Average Rating

1.2

/
5

36 Reviews

5 Star
0%
4 Star
0%
3 Star
6%
2 Star
6%
1 Star
89%

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Ayesha Hanif
I would give 0 if possible the card works like 2 times then randomly keeps declining then pin gets b

I would give 0 if possible the card works like 2 times then randomly keeps declining then pin gets blocked even when correct. I then have to call customer services to unblock. Also need to put chip and pin after a few times. Annoying isnt the word.

1
Date of experience: Feb 04, 2026
Ayesha Hanif
I would give 0 if possible the card…

I would give 0 if possible the card works like 2 times then randomly keeps declining then pin gets blocked even when correct. I then have to call customer services to unblock. Also need to put chip and pin after a few times. Annoying isnt the word.

1
Date of experience: Feb 03, 2026
Israel
Disgusting left over 8 weeks without…

Disgusting left over 8 weeks without any help whatsoever told payment date this Wednesday will be in Friday ... Guess what Friday comes nor in got to wait till Wednesday next week then will be in next Friday... lie after lie each time staff say don't know who told me YOUR STAFF ... leaving children without healthy nutrition while all income stopped I have to now beg and borrow for milk for the 9th week NOT A SINGLE REPLY EVEN AFTER MY REVIEW IM STILL WAITING FOR A REPLY DISGUSTING LEAVING CHILDREN WITHOUT MILK VOUCHERS MONEY I AM ENTITLED TO PLEASE MAKE SURE YOU HAVE HELP BEFOR MIGRATING OVER AS YOU WILL BE LEFT WITH NOTHING FOR 10 WEEKS DONT KNOW HOW THESE PEOPLE SLEEP AT NIGHT KNOWING STARVING BABIES .. update its the day staff said my vouchers will be done and what a surprise my vouchers till not on HAVE NOW PUT A COMPLAINT INCOMPETENT STAFF WHO LIE

1
Date of experience: Aug 14, 2024
Dragunovs
Disgusting left over 8 weeks without…

Disgusting left over 8 weeks without any help whatsoever told payment date this Wednesday will be in Friday ... Guess what Friday comes nor in got to wait till Wednesday next week then will be in next Friday... lie after lie each time staff say don't know who told me YOUR STAFF ... leaving children without healthy nutrition while all income stopped I have to now beg and borrow for milk for the 9th week NOT A SINGLE REPLY EVEN AFTER MY REVIEW IM STILL WAITING FOR A REPLY DISGUSTING LEAVING CHILDREN WITHOUT MILK VOUCHERS MONEY I AM ENTITLED TO PLEASE MAKE SURE YOU HAVE HELP BEFOR MIGRATING OVER AS YOU WILL BE LEFT WITH NOTHING FOR 10 WEEKS DONT KNOW HOW THESE PEOPLE SLEEP AT NIGHT KNOWING STARVING BABIES .. update its the day staff said my vouchers will be done and what a surprise my vouchers till not on HAVE NOW PUT A COMPLAINT INCOMPETENT STAFF WHO LIE

1
Date of experience: Aug 14, 2024
Kristin
Terrible the system makes no sense yes…

Terrible the system makes no sense yes my take home pay is a little over 400 but by the time my rent and utilities get paid I’m left with 100 pound to live on for a month. For food for me and milk thats now 13 to 15 pound a tub. But I’m not entitled.

1
Date of experience: Jul 02, 2024
Honor B.
Terrible the system makes no sense yes…

Terrible the system makes no sense yes my take home pay is a little over 400 but by the time my rent and utilities get paid I’m left with 100 pound to live on for a month. For food for me and milk thats now 13 to 15 pound a tub. But I’m not entitled.

1
Date of experience: Jul 02, 2024
Well everyone should know that if…

Well everyone should know that if you’re working and get universal credit you probably won’t get the healthy start card. If your take home pay is more than £408 you will be declined. So why tell people they can claim this when even the most needy cannot?Yet another government lie saying it’s helping people ☹️

1
Date of experience: May 14, 2024
WB86
Well everyone should know that if…

Well everyone should know that if you’re working and get universal credit you probably won’t get the healthy start card. If your take home pay is more than £408 you will be declined. So why tell people they can claim this when even the most needy cannot?Yet another government lie saying it’s helping people ☹️

1
Date of experience: May 14, 2024
Bubba Lewis
Card for some reason got declined even…

Card for some reason got declined even though the money was there , it has now even sat in pending for 21 days and can't access it been told I have to wait up to 30 days for it to go back on the card , no good when I was getting baby milk good job I could find the money from somewhere else or she would of had no milk . Absolute joke

1
Date of experience: Feb 08, 2024
TB27
Card for some reason got declined even…

Card for some reason got declined even though the money was there , it has now even sat in pending for 21 days and can't access it been told I have to wait up to 30 days for it to go back on the card , no good when I was getting baby milk good job I could find the money from somewhere else or she would of had no milk . Absolute joke

1
Date of experience: Feb 08, 2024

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