gms-mobility.co.uk

4.9
4.9 Based on 41 reviews

At GMS Mobility, we are passionate about mobility and customer care which is why you will find quality products at a great price. We have 100's of Mobility Scooters and Powerchairs in stock, all with FREE next working day delivery to most parts of the UK....

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Average Rating

4.9

/
5

41 Reviews

5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
2%

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Michael O'brien
⭐️⭐️⭐️⭐️⭐️ Fantastic Service from GMS Mobility! I recently purchased a Minimus foldable scooter from

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from GMS Mobility!
I recently purchased a Minimus foldable scooter from GMS Mobility and couldn’t be happier with the whole experience. From start to finish, the service was outstanding.
A special thank you to Joel and Georgina, who were both incredibly helpful, friendly, and patient. I dealt with Joel first, who was brilliant from the start, and then Georgina continued that excellent service right through to the end. They took the time to answer all my questions, explained everything clearly, and made sure I felt confident with my purchase.
Nothing was too much trouble, and their genuine care and professionalism really stood out. It’s refreshing to deal with a company that truly puts customers first.
Highly recommend GMS Mobility to anyone looking for great products and excellent customer service. Thanks again, Joel and Georgina!

5
Date of experience: Feb 20, 2026
Michael O'brien
⭐️⭐️⭐️⭐️⭐️ Fantastic Service from GMS…

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from GMS Mobility!I recently purchased a Minimus foldable scooter from GMS Mobility and couldn’t be happier with the whole experience. From start to finish, the service was outstanding.A special thank you to Joel and Georgina, who were both incredibly helpful, friendly, and patient. I dealt with Joel first, who was brilliant from the start, and then Georgina continued that excellent service right through to the end. They took the time to answer all my questions, explained everything clearly, and made sure I felt confident with my purchase.Nothing was too much trouble, and their genuine care and professionalism really stood out. It’s refreshing to deal with a company that truly puts customers first.Highly recommend GMS Mobility to anyone looking for great products and excellent customer service. Thanks again, Joel and Georgina!

5
Date of experience: Feb 17, 2026
Rob Herridge
Great deal, helpful support, very happy

I got a great deal on a second hand scooter, and they have been very supportive with me. My scooter came preregistered with the DVLA and I don't have to do anything! Thank you GMS Mobility!

5
Date of experience: Feb 11, 2026
Sharon
I contacted GMS Mobility to ask if they…

I contacted GMS Mobility to ask if they would be interested in a couple of mobility scooters that I no longer required. I submitted a form through their website with my query and their communication was excellent. The whole process from start to finish was easy and uncomplicated, taking only a few days to sort. My contact was Georgina who was really helpful all the way through the process. I would definitely recommend this company. Thank you.

5
Date of experience: Feb 10, 2026
tracy “t” potter
Sold my scooter to GMS & from start to…

Sold my scooter to GMS & from start to finish the whole process was easy & Georgina was very helpful & explained everything. Highly recommended!

5
Date of experience: Feb 10, 2026
Stress Free experience

Customer service is clearly a top priority at GMS. Georgina was incredibly helpful throughout the entire process of selling my grandmother's mobility scooter. She responded to all of my emails promptly and offered a fair price. The courier company used for collection was also very good, particularly in terms of communication and live tracking. I genuinely couldn't fault the experience and would highly recommend GMS to anyone. Thank you for making the whole process so stress free.

5
Date of experience: Feb 03, 2026
Rita Wilson
over and above with their customer…

over and above with their customer service would give ten stars if i could great company to deal with

5
Date of experience: Jan 28, 2026
Albuquirky
Excellent service from GMS Mobility

I have been using road legal mobility scooters since the beginning of 2007. At the time my newest was purchased it was, at 20kg, one of the lightest on the market.After retiring a year ago my wife and I realised that, as we were not getting any younger, we needed a lighter device that was easier to manhandle into and out of our car. After surfing the internet for inspiration I came across GMS Mobility and was very impressed with the telephone manner of both Joel and Jeremy. After two telephone calls and me sending photographs of my device we quickly agreed a part exchange deal for an ex-demo light weight carbon fibre power chair with Jeremy. I bought the chair, he delivered it and collected my scooter. As a result I did not have to fanny about fighting off eBay time wasters and GMS swapped an ex-demo power chair for my road legal scooter for a fair part exchange price.I am writing this review because I simply cannot praise them enough for doing exactly "what it says on the tin". They agreed a deal and made the transaction as seamless and as easy as possible and I was absolutely delighted with their service. Thank you, both Joel and Jeremy, for being outstanding representatives for your business.

5
Date of experience: Jan 14, 2026
Dot Kruger
Highly Recommended

Great communication, prompt delivery and well-priced items. Very helpful people (Jeremy, in particular) and were able, and willing, to collect the wheelchair I'd had delivered, to do adjustments for me. Would highly recommend doing business with GMS Mobility.

5
Date of experience: Jan 13, 2026
Andrew Davey
Fantastic and friendly service.

I contacted GMS regarding a Sunrise Powerchair that was in very good condition and working order and that I needed to sell for the owner. They responded very quickly. After sharing some photographs, they made me an offer which was acceptable and arranged collection. The lady that collected the Powerchair was very friendly, helpful and knowledgeable. She tested the chair, was very happy with it and arranged payment before the chair was loaded into the van. I was even asked to check my bank account before GMS left to ensure that the money had transferred correctly. I was blown away with the quality and speed of support. I will happily refer everyone who wants a quality second hand mobility scooter or Powerchair to GMS.

5
Date of experience: Dec 16, 2025

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Business Details

  • At GMS Mobility, we are passionate about mobility and customer care which is why you will find quality products at a great price. We have 100's of Mobility Scooters and Powerchairs in stock, all with FREE next working day delivery to most parts of the UK.

  • email sales@gmsmobility.co.uk
  • call 01206838888
  • language https://gmsmobility.co.uk

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