Review Time
Can not thank simon and star enough ! Honestly I thought i wouldnt get a mortgage but simon got an acceptance in principle within 1 hours. Then star pushed the paperwork not far from a week after I sent all documentation.
Im still shocked but I have no doubts that nobody will beat the service they provide !
Thank you simon and thank you star!!
Andrew
We enjoyed an outstanding experience with the company throughout the entire process. Both representatives were incredibly helpful, making everything feel easy and stress-free. They consistently exceeded our expectations, demonstrating knowledge and professionalism while clearly explaining every detail. We are truly thankful and would recommend them to anyone.
I recently arranged my insurance through a representative and couldn't be happier with the experience. They were incredibly helpful from start to finish—patient, friendly, and genuinely committed to ensuring I understood everything clearly. Insurance can feel overwhelming, but they broke it down in a way that was easy to follow and completely stress-free. I also want to thank other team members who were amazing in arranging my mortgage. They were professional, supportive, and incredibly efficient throughout the whole process, making what could have been stressful feel smooth and straightforward. Overall, I highly recommend this team. They have all gone above and beyond, and I’m genuinely grateful for their help and expertise.
I was under significant pressure to secure a mortgage offer within just two months due to a strict court deadline. I reached out to the service again—having contacted them previously—and this time I was supported by a representative. He listened attentively to my situation, reviewed the complexities of my case, and reassured me that he would explore every option. He returned with positive news: a lender was willing to consider my application despite my challenging credit profile (including three defaults within two years, one in the last year, and missed payments due to a difficult divorce). Within a week, he secured a Decision in Principle, and within two months—just four days before my legal deadline—I received a full mortgage offer. I was genuinely shocked and relieved. Other team members were also exceptional, keeping me updated at every stage without me having to chase them once. They were consistent, supportive, and incredibly efficient. I made sure to provide every document and respond quickly, which made the process smooth. I will wholeheartedly recommend this service to anyone, especially those with complex or challenging situations. They delivered when it mattered most.
I am thrilled with the assistance provided by the representatives who made my experience so straightforward. I needed advice regarding income protection, and they made the whole process easy and clear. Highly recommend this service!
One representative at this service is an expert! Professional, knowledgeable, and always responsive, they guided me with clear advice and reassurance. They also recommended other valuable services, which were immensely helpful as a first-time homebuyer. I’m extremely satisfied and would highly recommend them—and use their services again!
I would 100% recommend this service and will definitely be using them again. I was worried we wouldn't be able to secure a mortgage due to our poor credit, but then I found them. My mortgage adviser was brilliant, handling all the hard work for us. Another adviser was also fantastic, doing all the legwork and best of all, it was free.
I had an excellent experience with this service, and I’d like to give special recognition to two representatives for their professionalism and support throughout the process. From start to finish, they were responsive, knowledgeable, and genuinely committed to finding the best solution for my needs. They took the time to explain everything clearly and made what could have been a stressful process feel straightforward and well-managed. I couldn’t be happier with the service I received and would highly recommend this team to anyone looking for a group that truly goes the extra mile.
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Truly independent, whole of market mortgage & protection brokers. National cover 7 days a week Email - twitter@chartwellfunding.co.uk Phone - 01454 540500
