cherrytreepreserves.co.uk

3.7
3.7 Based on 42 reviews

Delicious products made using only the finest ingredients in small, hand-made batches. Explore our Award-Winning range of Chutneys, Jams, Curds and more!...

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Average Rating

3.7

/
5

42 Reviews

5 Star
62%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
29%

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Kristen Clark
Brilliant customer service

Brilliant customer service! A product in my delivery was incorrect and I received a reply extremely quickly and a replacement the next day. Products are gorgeous and make great gifts

5
Date of experience: Nov 20, 2021
Fred Foster
Disappointed to receive an out of date item by a year!!

I really like their chutneys and jams but am very disappointed with an item in my order last week :-( I bought the cocktail favourites gift pack which had been reduced to £2.50. It was a gift to a poorly friend, but when I checked the date on the 2 jars one was showing 21/08/20 so well out of date! I emailed them and got a reply that it was the wrong date stamp and it was still in date for another 10 days. Well I'm sorry but that wasn't good enough. They should have this information on the listing. I would never have bought the item if I had known this. I felt very disappointed as I couldn't give this as a gift with a date stamp that said it was a year out of date! Very poor customer service and with all the other companies out there I shall not buy from them again! They have lost a good customer, which in the times we are having is just not good business sense!

3
Date of experience: Aug 14, 2021
Babette Cooper
Ordered a gift for a birthday turned up…

Ordered a gift for a birthday turned up on the day person loved it so well packed everything chilled and ice bags still frozen brilliant service thanks very much highly recommend

5
Date of experience: Aug 10, 2021
Ricky
First class customer service

First class customer service with Lauren, who personally insured my Dad would get his Father's Day hamper in time. High quality of the products and very tasty. You made one very happy man.

5
Date of experience: Jun 22, 2021
sunnysun95
What an excellent company and brilliant…

What an excellent company and brilliant service! Had some issues with the courier but they sorted these within minutes! The products looks amazing and taste great too.

5
Date of experience: Jun 15, 2021
Sharla B.
Excellent customer service and products

I ordered a selection of chutneys, curds and a marmalade and on receiving them found that the box was left on my doorstep sideways on and the box was demaged. On opening most of my jars lids had 'popped' up. I contacted Cherry tree who were very empathetic,pleasant and helpful and have arranged to send me replacements which I'll get in a few days(due to Bank Holiday) excellent customer service that matches their excellent and extremely tasty products! Can't fault them at all!

5
Date of experience: Apr 30, 2021
PR70
Delicious and tasty

I was given a jar of the Hot Garlic Pickle by Cherry Tree Preserves by a friend as a gift. It was so tasty and delicious I purchased some more and we tried others. The quality is great the jams you can actually taste the individual flavours. Thoroughly worth the money we now don't buy any other brand.

5
Date of experience: Jan 16, 2021
Moira Brooks
Amazing products tastes lovely

Amazing products tastes lovely, very helpful and fast in replying to me when asking questions.I would HIGHLY recommend.

5
Date of experience: Apr 18, 2020
Sheryl Walker
Classic flavours mixed with quality creations

I saw an advert for Cherry Tree Preserves on Facebook and the moment I clicked the link I was hooked. The vast selection is curds and jams are amazing; great classic flavours and some innovative ones too. Turkish delight curd for example! The parcel also arrived very quickly and perfectly packed. Well worth ordering enough to get free delivery.

5
Date of experience: Apr 14, 2020
Lorna Howard
Top notch in every way!

Everything about this company is top notch. Firstly, the products....everything we have tried is simply the best. We especially love the cherry with amaretto jam and the piccalilli is simply divine! Secondly, the efficiency when you place an order.....deliver is super fast and very well packaged. Cannot fault in any way. Thank you!

5
Date of experience: Apr 09, 2020

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