Review Time
This service is a SCAM. It seems that many of the online reviews are fabricated by their staff. They consistently breach the Federal Telephone Consumer Protection Act and have reportedly deceived numerous individuals out of their money, promising assistance with debt settlement. I am in the process of submitting a complaint to the state attorney general's office and collaborating with a legal representative to ensure they are held responsible for their violations.
I'm visiting Vietnam and find out my niece used to work at Citizen. All of their departments are in Saigon. No wonder their agents speak Vietnamese so well !!! They just have a small office in CA, tricking people to think they are based in the US. All they do is just to call the banks and get offers according to the bank's guidelines, they barely negotiate at all!!! Their agents are getting paid just couple of hundreds bucks. Why the hell they even charge me 25% fee? Another scam is whether my debt is 10,000 or 1,000 bucks, their "negotiation" is the same but I have to pay 10 times as much the fee. This is so unacceptable.
I talked on the phone with someone who did not introduce their name. They got my information and I found this site and read the reviews, all of the 5 stars are fake and the one stars seems accurate and similar to my experience. So I had told the lady to cancel and disregard all my info and she quickly told me that she will call me back. I had asked her why and she told me she was reviewing my information. However, she already told me that beforehand and didn’t need to hang up. But when I told her I want to cancel she said she needs to call me back. Very strange, she now had my all my personal info. Please be aware of scam.
I contacted a company named Fortress Debt Relief because they were advertising government money that did NOT need to be paid back, I saw a video where they were being handed a government check. Next thing i know im signing up for debt relief and they said citizen debt services was my supplier? I talked to someone named Ramee, which is a scammer and a fraud. I will be filing this complaint with the BBB and the FTC. Citizen Debt Services is in cahoots with fly by night companies that mislead advertising to bring in people that are looking for answers to their debt problems. This is terrible!
The service is able to help me out with my own needs, including a serious manner which was taking place this year which I will not disclose. A member named, “Susan” is able to help me along with my son at home with his best technical knowledge of his ability.
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Here at Citizen Debt Services, we’ve worked to specifically design our program around helping our clients free themselves from debt as quickly as possible. Our process involves a free debt evaluation, a customized debt relief program, and a debt settlement negotiation that targets your lenders and creditors. Take a look below to learn about our process.
