clearbags.com

4.7
4.7 Based on 202 reviews

We are the Premier Crystal Clear Packaging Company: Specializing in Crystal Clear Bags, Crystal Clear Boxes, Compostable Eco-Clear Bags, Decorative Food Packaging, Photo Storage, Cards and Envelopes....

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Average Rating

4.7

/
5

202 Reviews

5 Star
86%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
5%

All Reviews

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Review Time

Fantastic cellophane sleeves for my small business!

I'm thrilled with the cellophane sleeves I get for my small business! The prices are the best I've encountered, and they offer amazing discounts on larger bulk orders, which is perfect since I go through these sleeves of 100 quite quickly. Being able to purchase 1000 at nearly 50% off is a huge advantage. I highly recommend this service and will definitely keep coming back for more!

5
Date of experience: Jan 19, 2026
Brett King
Worst company I've ever dealt with

Worst company I've ever dealt with! Waited 2 weeks for my order only to find out they canceled it for no reason and never alerted me!! Would never deal with them again.

1
Date of experience: Aug 07, 2025
nur cihan Yunlu
If you get the wrong item

If you get the wrong item, they don't take it back. Their Customer service is a scam.

1
Date of experience: Aug 01, 2025
DONT PAY FOR NEXT DAY SHIPPING - THEY DONT TAKE RESPONSIBILITY

I needed some items that I paid over 40 dollars to get it the next day and I reveived it 3 days later. After I called and complained, they told me they would contact UPS to give me a refund. After 1 or 2 hours, they called me and gave me the dumbest excuse that UPS could not refund me the money because the delay was due to an act of God. Thsy didnt even offer to refund the money themsesleves since I paid on their website and its their business not UPS's but there you see a company that doesnt take any responsibility for their issues, but passes it on to others, like UPS.

1
Date of experience: Jul 21, 2025
Stephanie
Poor customer service, grossly inaccurate shipping estimates

Long time customer of ClearBags. Their shipping estimates and customer service has been spot on until recently. Shipping times are delayed by days even if you pay extra and contacting customer service to try to remedy the issue is awful. They’d rather pocket the extra money and lose a customer.

1
Date of experience: Jul 18, 2025
Ryan Schoop
Good bags, poor service

The bags are pretty good, the service is very poor. They raised my price by more than 50% over 2 years and the service and attitude regarding that was the opposite of what I would call customer friendly.

2
Date of experience: Jul 01, 2025
Terrible Online Customer Service

Terrible Online Customer Service. Can not get specs on products in over 6 weeks to a potential customer. What kind of company sells items without knowing all of their specs and drags a customer along? A very Unreliable One.

1
Date of experience: Jun 21, 2025
Suzanne Michael
Terrific customer service

The Clear bag team is great! I had consistent issues with their online ordering system and wrote to their customer service. Within day I heard back. When we could not solve the issue via emails they set up a zoom call. Not only was the rep Lutrell on the call but the head of Ecommerce- Jamie. The issue got resolved and my order went through. Terrific personal customer service! And the products are of high quality. This business earns a 5 star review from me.

5
Date of experience: May 15, 2025
C. Fudge
Found exactly what I wanted

Found exactly what I wanted, super easy to order, received progress emails, product delivered even quicker than expected!

5
Date of experience: May 01, 2025
Roxanne
Easy to order

Easy to order; fast delivery, minimal packaging, eco-friendly products.Thanks!

5
Date of experience: May 01, 2025

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Business Details

  • We are the Premier Crystal Clear Packaging Company: Specializing in Crystal Clear Bags, Crystal Clear Boxes, Compostable Eco-Clear Bags, Decorative Food Packaging, Photo Storage, Cards and Envelopes.

  • email support@clearbags.com
  • call 8002332630
  • language https://www.clearbags.com

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