clearcheck.co.uk

3
3 Based on 21 reviews

DBS checks are in place to stop unsuitable people from working with children or vulnerable people. Speak to one of our team and apply for your DBS check now...

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Average Rating

3

/
5

21 Reviews

5 Star
43%
4 Star
0%
3 Star
4%
2 Star
0%
1 Star
52%

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Review Time

Cleve Cook
Pleasant to work with

It was a pleasure to work with them.

5
Date of experience: Dec 18, 2025
Val Patterson
Outstanding service

Thanks for the absolutely excellent service; I really appreciate the quick handling of my application.

5
Date of experience: Dec 18, 2025
Unexpected monthly charge concern

I recently found out that there has been an £8 monthly charge on my credit card for two years without my knowledge. I didn’t authorize any ongoing service, and I’ve struggled to contact the company for clarification.

1
Date of experience: Dec 18, 2025
Nuno Miguel Tavares Freitas
It was fast and no complications

It was fast and no complications, it's a good reliable service

5
Date of experience: Dec 17, 2025
Lincoln Kelly
Invaluable assistance from the representative

The representative provided invaluable help. Thank you for your professionalism.

5
Date of experience: Dec 17, 2025
Anthony Lee
The process was smooth and efficiency.

5
Date of experience: Dec 16, 2025
S.Baillie
I’ve spent weeks trying to get a…

I’ve spent weeks trying to get a straight answer from this company, AVOID AT ALL COSTS, AN ABSOLUTE RIP OFF. so far it’s been 8 weeks and nothing….small claims court application beckons.

1
Date of experience: Dec 16, 2025
Jurik Butrimovic
I had a bad experience with this…

I had a bad experience with this company. They don't show how much they charge, and they don't send payment confirmation. They show one price for a basic DBS, but charge much more. Scammers.

1
Date of experience: Dec 15, 2025
Customer
BEWARE

BEWAREClear check charge 4 x the price of a standard dbs check and take weeks!!! And don’t tell you about extra costs which are surprise surprise mandatory!Similar to another review I asked for a full refund and was told they’d done 3/4 of the work - no S%}t Sherlock it happens in seconds on the Gov website.What I don’t understand is how I clicked a gov link in an email from a charity and ended up on their site ….You can obtain a DBS in hours on the official government website.

1
Date of experience: Dec 12, 2025
Annie M
Not impressed

Charmaine has requested I give feedback and whilst she did her job correctly - responded with set time scales and requested info as per the application - and was professional in her approach, The company itself has a few gaping flaws.The privacy Notice assures that data is safe with them, yet drivers license and marriage certificate were requested over unencrypted email after the application - cant guarantee data security over email.The Digital ID that takes a pic of me and a pic of my passport costs £15 - ridiculous and less with competitors.The full application for a £21 DBS including that £15 is £93 - 3 times the price for using a digital platform to fill out some details and upload some documents. Much more than competitors.Pricing needs considered.Platform needs modified to allow for extra documents to be uploaded rather than requesting via email. Getting a DBS is for the special few working with the vulnerable - should they be penalised with high costs in order to do that?

3
Date of experience: Dec 11, 2025

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