Name: stockpile.com
Telephone: 000000000
Rating: 3.0

K Brekke Guest

I have been trying to get someone, anyone, to reply to any of my emails with no luck, as there is no

I have been trying to get someone, anyone, to reply to any of my emails with no luck, as there is no customer service phone number. My child had outgrown Stockpile, and transferring to another brokerage wasn't going anywhere with these providers, so we decided to sell the stocks and open a new account elsewhere. We are now locked out of our account and have no access to our funds, and we can't get anyone to respond. I filed a complaint with the BBB and Stockpile replied with a generic response that they have someone assisting me, which is an outright lie. I'm afraid we will now have to seek legal counsel in order to regain access to our account. We have used Stockpile for years and never had any issues until now. Do not give these people your money.

Date of experience: Feb 18, 2026

Lorraine Cord Guest

3 months ago

Great fraud protection and customer support

Krystal was great. Stop by identified fraud potential on my account. When my account was locked, Krystal helped me to properly identify myself to prevent fraud and made the whole process easy.

Date of experience: Nov 10, 2025

Barbara Sweeney Guest

3 months ago

Excellent service

We worked with Krystal for several weeks helping me transfer my custodian account to my 21 year old grandson. We so appreciated her patience as my grandson was always slow to respond. She kept in contact and her attention to detail made the transfer happen. We are very pleased with our experience.

Date of experience: Nov 09, 2025

Mark Anthony Davis Guest

3 months ago

Kristy was awesome

Date of experience: Nov 05, 2025

Aicha Janan Guest

3 months ago

Great customer service experience today

Date of experience: Nov 03, 2025

James Bertoli Guest

3 months ago

Super fast response and problem solving!

Date of experience: Nov 03, 2025

Krista Dandridge-Barnett Guest

4 months ago

WITHOUT MY AUTHORISATION OR KNOWLEDGE

WITHOUT MY AUTHORISATION OR KNOWLEDGE, Stockpile re-opened an already closed account in an apparent attempt to avoid turning over my refund/disbursement to the appropriate state's unclaimed property division and/or as a reason of punishment due to the previous check sent not being cashed. As a result, this has been reported to FINRA, SEC, FBI, and other government entities.As far as the 'Date of Experience', I have entered today's date of October 10, 2025 (the date of this online 1 star rating), as I'm unsure as to when the already closed account was illegally re-opened! STOCKPILE IS URGED TO PERMANENTLY RE-CLOSE THE UNAUTHORISED RE-OPENED ACCOUNT!STOCKPILE IS URGED TO SEND MY REFUND/DISBURSEMENT TO THE APPROPRIATE STATE'S UNCLAIMED PROPERTY DIVISION (SO LONG AS THERE IS NO CHARGE TO ME).

Date of experience: Oct 10, 2025

Dee Guest

4 months ago

Immediately responded

Just was inquiring about the real time numbers and Ozy got right back to me and texted me several times to make sure all good 👍. And it was. Very comforting to know that this company is on top of things and we really matter to them Thankyou Ozy!

Date of experience: Oct 06, 2025

Sunshine Safari Guest

5 months ago

They were very understanding for my…

They were very understanding for my situation and approached it in a very kind manner! They gave me the exact help I needed!

Date of experience: Oct 01, 2025

DIANEW Guest

5 months ago

I received a very fast response from…

I received a very fast response from Krystal to a request regarding my TOD and a letter mailed to me by Apex Clearing House. I appreciated it so much.