Name: clearly.co.nz
Telephone: 000000000
Rating: 3.5

Malcolm Wicks Guest

Just had delivered

Just had delivered, my first purchase from Clearly.co.nz and am over the moon with the experience, the frames i chose are of great quality, and the lenses are spot on, altogether, a great experience, couldn't recommend this company enough, Mal

Date of experience: Mar 05, 2026

abz Guest

3 hours ago

Im beyond happy with the service at Clearly. My contacts arrived less than 24 hours after ordering t

Im beyond happy with the service at Clearly. My contacts arrived less than 24 hours after ordering them and there were a couple of extras inside which was such a lovely surprise!

Date of experience: Mar 04, 2026

abz Guest

1 day ago

The best service & price!!

Im beyond happy with the service at Clearly. My contacts arrived less than 24 hours after ordering them and there were a couple of extras inside which was such a lovely surprise!

Date of experience: Mar 04, 2026

MARIA Guest

1 week ago

I SAVED $26.97 NOT buying Clearly

I SAVED $26.97Your B & L Purevision 2 is $85.00 & $67.00 after 20% discount.Specsavers are only $59.00

Date of experience: Feb 25, 2026

Jess Wilson Guest

2 weeks ago

Absolutely Appalling Experience

Have been using Clearly for a number of years with no issues. Suddenly, my subscription fails due to a blocked debit card. I updated my debit card on the subscription so I could order, then suddenly there are THREE identical charges to my account on a Visa hold. There are NO orders at Clearly’s end despite me having four emails with different order numbers for each failed order attempt they made. Customer service is USELESS. NOT A SINGLE PERSON HAS HELPED ME WITH THIS ISSUE. I contacted my bank and they can’t do anything without the business authorizing the reversal. So now I have almost $400 taken out of my account that may or may not be reversed on a “few days” and zero help from anyone. This is theft! I want my money returned. I have never been so disgusted with an online business in my life. Beware!

Date of experience: Feb 17, 2026

David Chee Guest

3 weeks ago

Ordered 1.74 index lenses and they…

Ordered 1.74 index lenses and they arrived thicker than the 1.67 index lenses, disappointing…

Date of experience: Feb 11, 2026

Jamie Lynn Guest

3 weeks ago

Ella was exceptional

Ella was exceptional, on top of getting back to me and very helpful and understanding. Thank you!

Date of experience: Feb 10, 2026

Jelly Ace Guest

1 month ago

I ordered an urgent contact lenses

I ordered an urgent contact lenses. Wow it only took a day to deliver, well packed, and they thrown some freebies too. For me it's sticking to what you promise ie express delivery and being thoughtful and thinking of your customers. Well done, will order some more again.

Date of experience: Feb 05, 2026

kikki Crudden Guest

2 months ago

Scam

I have been ordering off clearly for a number of years. I would order then get a delivery about 3 or 4 times a year. I put an order through on the 24th of November 2025 for a 3 month order which is what I would normally do. Then on the 24 th of December I saw another order go through for the same amount. I called immediately and said I did not put it through. They said too late and that it was a subscription which is not true. It didn’t even leave Australia until 3 or 4 days later so they could have cancelled. I feel this is a scam especially as it is on the 24th of December. The fact that they did not cancel was a red flag for me. Don’t order from these people.

Date of experience: Dec 24, 2025

Dipti Guest

2 months ago

Expected delivery date at the time of…

Expected delivery date at the time of purchase was 8th Dec. I got the delivery on 18th Dec. there was no communication that delivery has been delayed for some reason. Nevertheless the products is the good condition. Thank you.