Review Time
We bought a Janky salt chlorinator from Clear Tech. We have had issues with it for the past 11 months, but every time we call on them, they are quick to respond and take actions. Today was another example of how quickly they respond. We called late last week and were told to expect the technician on Monday. This morning, Chris came right on time. He immediately listened to what we were telling him and took actions to see what shape the pool was in. After about 20 minutes, he told me "We are going to have to replace the unit and, since we discussed this situation back at the office earlier this morning, I already have a replacement unit and should be done replacing it in about 20-30 minutes." He finished the work just as he stated and before leaving validated that the unit was actually working. Chris and the Clear-Tech company are spot on for us!
The only reason I am giving these stars is because our pool tech Christine does an incredible job week after week. Dealing with repairs or sales is not great, and I do think the prices and recommendations are inflated. But to have consistent excellent pool cleaning is our main reason for a pool service and Christine is the best.
As an older Australian I find a lot of tradesmen treat you like an idiot or they just want to rip you off!These guys were genuine and treated us with respect.From start to finish they kept us informed about every detail.They were always polite on time and cleaned up any mess.Our pool is over 30 years old and was looking very sad!Josh informed us that after the job was finished the pool would look 100 percent better. Well they exceeded our expectations because the pool looks bran new. Can’t thank these guys enough they did an awesome job.Sandra Mullins.🙏
Very disappointing. We are first time pool owners & our pool needed cleaning was green. clean tech come out & told us we needed all new equipment because what we currently had was old & didn’t work quoted $5010. We got a second opinion from another company & was shocked to see that our equipment was working perfectly & less than 24hrs later our pool is sparkling clean $130.Also I looked up the equipment I was quoted for & discovered that I was charged twice the amount the parts were selling for.Disgusted would not recommend.
Nothing but problems with them for over a year. No services, green pool. They are hustlers and pretend they do a service when they don’t. The office management is a joke, and the office lady is rude and incompetent. I have made a complaint against them to the police too. Horrible company!!!!
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Clear Tech Pools is the one call service provider for all your pool and spa needs. Our company was founded by local residents on the principles of hard work, exceptional customer service and a focused attitude. It is these qualities, along with our outstanding performance that keeps our customers satisfied. We have built, renovated and serviced thousands of pools in the area, and we have a long list of references available for all of our services upon request. Our staff of professional technicians have extensive training for fast and efficient service. We maintain our excellent reputation for quality by maintaining friendly relationships with our customers We provide free quotes for swimming pool/spa clean ups, stain removals, new builds, and renovations as well as free orientations on your equipment. Contact us today for more information about our cleaning and service, repair and equipment, electrical work, remodels and resurfaces, and new construction projects.
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