Review Time
My order arrived with shattered glass, some damaged wooden boards, and a drawer that doesn’t align properly and is difficult to operate. I submitted a return request a few days ago but still haven’t received any reply. The return process is very slow.
My order arrived with shattered glass, some damaged wooden boards, and a drawer that doesn’t align properly and is difficult to operate. I submitted a return request a few days ago but still haven’t received any reply. The return process is very slow.
Experience was not great. I first received a destroyed item. The replacement item was also destroyed. I had to wait again for another replacement. A simple sales process lasted longer than was expected because of poor care in delivery. The customer service was great as they quickly replaced the products. But a review of how items are delivered will help avoid these situations. Now, I have two tables not fit for use I need to send for recycling. It could have been avoided.
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