cloudways.com

4.5
4.5 Based on 1.5K reviews

Cloudways is a Cloud Platform that offers an extremely easy way to deploy, monitor, and manage high performance applications (WordPress, Magento, Drupal, PHP, WooCommerce, Joomla, etc) on top of major cloud infrastructure providers including Amazon, Googl...

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Average Rating

4.5

/
5

1.5K Reviews

5 Star
86%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
11%

All Reviews

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Kantharaju K
I recently migrated my website to Cloudways and faced some technical issues while setting up a subdo

I recently migrated my website to Cloudways and faced some technical issues while setting up a subdomain and importing my WordPress database. The process became complicated due to permission and extraction issues.

Hassaan Ahmad from the Cloudways Technical Team provided outstanding support. He was patient, knowledgeable, and resolved everything efficiently from their end. The issue was fixed quickly and professionally.

Really impressed with the technical expertise and responsiveness of the team. Highly recommended Cloudways for reliable managed hosting.

5
Date of experience: Mar 01, 2026
Nick Brennan
Always skilled and expedient support from Cloudways! Muhammad Naeem did a great job getting us back

Always skilled and expedient support from Cloudways! Muhammad Naeem did a great job getting us back up and running quickly on a busy morning for our store. Thank you!

5
Date of experience: Feb 28, 2026
Mazhar Hussain
imad Abbasi I truly appreciate the technical leadership and guidance provided by our Technical Manag

imad Abbasi
I truly appreciate the technical leadership and guidance provided by our Technical Manager. Their problem-solving approach and decision-making skills have significantly improved our workflow and project stability.
They maintain a professional attitude, support the team whenever needed, and always encourage learning and improvement. It’s a pleasure working under such experienced leadership.

5
Date of experience: Feb 26, 2026
Daniel Carter
I’m a developer, and Cloudways has been one of the easiest and fastest ways for me to deploy client

I’m a developer, and Cloudways has been one of the easiest and fastest ways for me to deploy client projects. The platform is very developer-friendly, and the server setup process is smooth and straightforward. I’ve recommended Cloudways to many of my clients because it saves a lot of time and reduces deployment headaches.
One of the biggest advantages is scalability. As projects grow, I can easily scale the server resources without complicated migrations, which is a huge plus for production environments.
Their technical support is also one of the best I’ve experienced. The support team goes out of the way to help and is quick to respond whenever there is an issue or even a small question.

5
Date of experience: Feb 20, 2026
Nila Groceries
The team delivered outstanding and professional support. I would especially like to acknowledge Supp

The team delivered outstanding and professional support. I would especially like to acknowledge Support Agent Hamza Sherazi for his exceptional competence, responsiveness, and dedication to resolving our queries efficiently.

5
Date of experience: Feb 15, 2026
Shawn Koerner
Hassaan Ahmad was excellent. I have worked with a couple agents previous to him on my issue and none

Hassaan Ahmad was excellent. I have worked with a couple agents previous to him on my issue and none were able to solve it but he did. He was thorough and his communication was excellent

5
Date of experience: Feb 10, 2026
Ergohuman Australia
Minhal had the technical expertise to resolve my problems and responded very quickly, resolving the

Minhal had the technical expertise to resolve my problems and responded very quickly, resolving the issue. He also explained in laymen's terms what had happened so I know what to do if it occurs again. Excellent communication and customer service.

5
Date of experience: Feb 08, 2026
Tim Barber
Ashraf Khan is a BOSS! He helped me navigate a REALLY tricky edge case for my website access, even C

Ashraf Khan is a BOSS! He helped me navigate a REALLY tricky edge case for my website access, even CALLING me on the phone to make sure that I had everything I needed.

Cloudways Support is worth its weight in gold!

5
Date of experience: Feb 05, 2026
SEO Polestar
Werda Farooq provided exceptional support in setting up the complex redirects for our two websites.

Werda Farooq provided exceptional support in setting up the complex redirects for our two websites. Her expertise, attention to detail, and patience ensured everything worked perfectly. Highly professional and reliable, I couldn’t have done it without her!

5
Date of experience: Feb 04, 2026
Martin Tsvetanov
"Thank you so much for your hard work and patience over the last hour and a half! I really appreciat

"Thank you so much for your hard work and patience over the last hour and a half! I really appreciate you going into the terminal to set up those constants for me. Since the menu is still being a bit stubborn, let's go ahead with the ticket so the senior team can take a final look. You've been a huge help!"

5
Date of experience: Feb 01, 2026

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