Review Time
Zero stars. False claim package was delivered. When I called to try and get more info, the customer service man screamed at me "are you accusing us of stealing your package!?" And hung up.
Packages ($250 worth) left on top of fence pillar, above the intercom unit to notify residents of deliveries - no contact made, packages accessible to public walking by. These couriers are hopeless! Please do not use them if you have any other choice.
I ordered an item from Amazon. CODExpress claimed it was delivered. It wasn't. Next day I was expecting another order from Amazon. CODExpress claimed it was delivered. It wasn't. I was home both days and there was no sign of a Courier. No photos. No delivery. Amazon should not be using this Courier.
Packages ($250 worth) left on top of fence pillar, above the intercom unit to notify residents of deliveries - no contact made, packages accessible to public walking by. These couriers are hopeless! Please do not use them if you have any other choice.
I have massive sign on my backdoor saying not to deliver there as it blocks me in and i have to walk whole way round (plus live in a disability community so people could mistakenly take it if i dont know it there) yet they still delivered to back door without warning and if it wasent for a nice person i wouldent have found it.
I have no idea why these drivers struggle so much in reading delivery addresses, I've had to get Amazon to refund me several orders that (unfortunately) get assigned to this mob due to packages ending up *god knows where*I swear reading through the other reviews that share similar experiences to mine, that this is just a scam racket who operates to steal from people and resell(?) product since there's zero recourse or method of contact from these dodgy c*nts.
I would leave ZERO stars if I could! I ordered a book from Amazon. Delivery person made no attempt to deliver to the actual delivery address. Instead, they left my package on the ground by the mailbox, outside of a multi-office complex. Our mailbox is on an extremely busy road and anyone could have walked past and taken it. Worst delivery service ever.
My 3 packages were not delivered due to an error in house number (Amazon).I called the Amazon provided contact no to correct the address at least 10 times today. No answer. Despite having my phone no. They made no effort to contact me to check the address. Very disappointing!There is no way to contact this company at all. What lousy customer service. If you need a courier (outside and Amazon arranged delivery). DON'TAmazon SACK them!
Easily the worst courier company in Australia from my experience. I've had issues with them in the past and tried to call but you just get hung up on by the manager. This time their lazy driver just left the parcel next to the letterbox about half a metre from the footpath. Unbelievable anyone would think that is ok
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