Review Time
I have not received any reply from the service. I sent the samples weeks ago and have been emailing and attempting to reach out via the website chat, but there has been no response. I'm beginning to feel this may have been a complete scam.
After several emails between ourselves and this company for not supplying results,they finally provided results which were vitally identical to one another. They however did not actually identify our origins. They concluded that both my husband and myself had high levels of French dna but neither of us do although we reside in France also they identified the areas around France but in fact my husband’s ancestors came from wales. No sigh of English heritage in my results and only 6 % in my husbands. So we were hugely disappointed.
Dette er et svindelnummer.Jeg har betalt for den hurtigste service den 16. september i New Zealand, og jeg har endnu ikke modtaget nogen service fra dem..Hjemmesiden er nede uden opfølgning.---This is a SCAM Order #QDNZ5811WP (16/09/2025)I paid for the fastest service on 16 Sept in New Zealand, and I have not received any service from them yet. I sent several emails, and they have not provided the full refund since the service has not been delivered.I have not received a prepaid envelope, and I won't PAY for anything extra at this stage.As I mentioned in my last email, the deadline for a reply and full refund of USD $364,32 is on 16 October 2025.Otherwise, I will submit the case to the New Zealand Authority, Westpac Australia, Mastercard International, and Interpol, as your company has dealings with other countries.****The following information is public accessCompany details to submit to the authorities:Department of State: Division of Corporations Delaware USFile Number: 2530946; Name: QUICK DNA LLC.Quick DNA LLC, 74 E Glenwood Ave #334, Smyrna, DE 19977, United States of AmericaThe Company is not Better Business Bureau (BBB) Accredited in USLink to raise the fraud with The US Department of Health and Human Services Office of Inspector General - Nationwide Genetic Testing Fraud: oig . hhs . gov / fraud/ hotlineEntity Details on the Delaware Department of State: Division of CorporationsFile Number: 2530946Incorporation Date / Formation Date: 10/24/2023Entity Name: QUICK DNA LLCEntity Kind: Limited Liability CompanyDepartment of State: Division of CorporationsEntity Type: GeneralResidency: DomesticState: DELAWAREAll REGISTERED AGENT INFORMATION / Affiliated Companies under liabilityName: HARVARD BUSINESS SERVICES, INC.Address: 16192 COASTAL HWYCity: LEWES County: SussexState: DE Postal Code: 19958Phone: 302-645-7400File Number: 2360439Incorporation Date / Formation Date: 11/22/1993Entity Name: HARVARD BUSINESS SERVICES (GERMANY) L.L.C.Entity Kind: Limited Liability CompanyEntity Type: GeneralResidency: DomesticState: DELAWAREREGISTERED AGENT INFORMATIONName: HARVARD BUSINESS SERVICES, INC.Address: 16192 COASTAL HWYCity: LEWESCounty: SussexState: DEPostal Code: 19958Phone: 302-645-7400File Number: 909120Incorporation Date / Formation Date: 3/2/1981Entity Name: HARVARD BUSINESS SERVICES, INC.Entity Kind: Corporation Entity Type: GeneralResidency: Domestic State: DELAWAREREGISTERED AGENT INFORMATIONName: HARVARD BUSINESS SERVICES, INC.Address: 16192 COASTAL HWYCity: LEWES County: SussexState: DE Postal Code: 19958Phone: 302-645-7400File Number: 2352470Incorporation Date / Formation Date: 9/24/1993Entity Name: HARVARD BUSINESS SERVICES (NC), INC.Entity Kind: Corporation Entity Type: GeneralResidency: Domestic State: DELAWAREREGISTERED AGENT INFORMATIONName: HARVARD BUSINESS SERVICES (NC), INC.Address: 16192 COASTAL HIGHWAYCity: LEWES County: SussexState: DE Postal Code: 19958Phone: 302-645-7400I am happy to update my review once I reachan outcome.
I've been trying for over a week to get a shipping label that should have been included in the package.They kept assuring me they would send it, but after a few days, I had enough, so I applied for a refund.I'm still getting similar emails like: "Thank you for your message. We fully understand your frustration regarding the refund." To resolve this situation quickly, could you please confirm if you have already completed the return or refund form corresponding to your request? This will allow us to process your refund without further delay. We are working to resolve the situation as quickly as possible”And they're doing nothing about it. They're scammers!! How can you cheat on something so important, so delicate?People give their money and trust and end up with nothing.SHAME!!!
I am currently trying to cancel my order that I placed less than 24 hours ago…. It has not been processed and I will NOT be using the test- if it is unable to be cancelled then it will be returned UNOPENED. I am demanding a refund and will pursue legal action if my order is not cancelled and completely refunded (test unused unopened and not even shipped)
Avoid. Utterly unreliable service from start to finish.Order: DNA Ancestry Test – Order QDFR5590WP – €107.76 (Aug 30, 2025). • Address mishandled despite multiple written confirmations. I requested and received confirmations of the address change, yet the kit was still shipped to the wrong address. I had to travel to retrieve it. • Wrong product delivered. I ordered an Ancestry test, but received a “Parentage Test Request Form” kit with two saliva tubes. • No workable return. No return envelope, only a vague Vietnam address with no clarity that it’s correct for an ancestry analysis. • Kafkaesque support. Over 20 emails, same questions repeated (including asking me for the address again). The website chat is a bot that resolves nothing. • Unacceptable stance. After acknowledging “errors,” QuickDNA refuses a refund due to “policy,” even though they shipped to the wrong address and sent the wrong kit.All I needed was the correct test, shipped to the correct address, with clear return instructions. I received the exact opposite. Terrible experience. Strongly not recommended.
Fraude!!!scam!!!They tried to charge me nearly 2000eur for a dna test while it says 109eur on the website.Couldn t cancel order.They first said that the price displayed is not the price.Absurd!You don t put a price online and the say after it is nearly 2000eur more.Either way there are legal actions going agains just in case they do still try to charge more than advertised.blocking cards. Legally without any permission given they can t charge more than I gave permission for.Some dodgy half open test kit arrived.not sealed!With a crumpled up paper with explanations inside.So can t even send it back probably as it s half opened for the refund of my 109eur.After reading all the reviews and my own experience obviously seems a complete scam.
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