Review Time
This company offers great products, but their delivery time is so long. They took about 10 days for delivery of some address labels and it has been 17 days since my last order from January 25th and the product still didn't come.
I don't recommend this company.
This company offers great products, but their delivery time is so long. They took about 10 days for delivery of some address labels and it has been 17 days since my last order from January 25th and the product still didn't come.I don't recommend this company.
I ordered address labels with our photo on it that matched our Christmas card. I ordered them on November 18th. They arrived Dec 21st, too late to put them on the cards. I delayed my cards by about a week but could not wait any longer. This is the second time I ordered labels well ahead of Christmas that did not arrive in time. I think I am done with this company.
I've been ordering from Current and Colorful Images for more than 30 years. Never had a problem with personalization, ordering or delivery until now. I tried ordering SEVEN (7) TIMES on my phone, tablet, and PC on FOUR (4) different browsers. I have never had so much trouble with a website. I contacted customer service several times and the only solution I got was to use Chrome. I don't have a Chromebook and if they are relying on only Chromebook for orders, they're going to lose a lot of business. I gave up and won't be using them again.
I am giving them 5 stars due to outstanding customer service. I never received my order but my check was cashed. It seems as though their company has a problem with deliveries based on the reviews I read. However, "Isaac" offered to replace my order or issue a refund. I chose the replacement and was happy they had a record of the order since I could not remember exactly what I ordered. Very happy with the outcome.
I placed an order as a gift for my daughter. All went simple and easy. Ordered shipped via UPS and I received notification. Watching with excitement, it was to be delivered by end of day 2/07/2022. When that didn't happen I checked again and now it said 2/08/2022. 5 days in a row of that, I called Colorful Images and was told it should be there soon. I also received an email from Samantha with another number to call. I called it. THIS is were it gets fun. That person told me I would have to call UPS and work with them. Why would I call UPS, I'm not UPS's customer, Colorful Images is. He gave me a phone number. Turns out this order goes from UPS to USPS for delivery at a certain point in this process. So my label left Bensenville IL to USPS 11 days ago and USPS says they haven't received it yet. Response from Colorful Images - Crickets
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