computerorbit.com

4.1
4.1 Based on 21 reviews

Established since 1996 we’re one of the largest & leading independent computer retail stores in the North East. While similar businesses have come and gone, imitated our business model and strategy without success and failed to succeed. We strive to stay ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

21 Reviews

5 Star
76%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
19%

All Reviews

Filter Reviews

Review Time

Mia S.
Disappointing repair experience

I sent my keyboard for a warranty repair. During the process, it seems they overtightened the screws, leading to visible cracks around the case. The service denied responsibility and has been unresponsive to my emails.

1
Date of experience: Dec 16, 2025
Abraham B.
Great prices and dependable service

An amazing company with fantastic prices and excellent customer service. I ordered some RAM, which is hard to find at a reasonable price. It was affordable and shipped promptly. I had a few questions about my order, and the staff responded quickly and reassured me. My order has just arrived, and I'm thrilled. I can't wait to build my PC once I get the other parts. Overall, a wonderful experience with the service; I can't recommend them enough.

5
Date of experience: Nov 28, 2025
Second gaming PC purchase...

This is my second gaming PC purchase from the service, and I must say the support is fantastic and incredibly straightforward. I highly recommend them, thank you!

5
Date of experience: Nov 25, 2025
Corey Lewis
Very quick delivery

The order was dispatched very quickly and arrived within 23 hours of placing it. Customer service was friendly while I was deciding on my options.

5
Date of experience: Nov 08, 2025
Evan
Outstanding

Incredibly fast free delivery. Excellent service and great prices as well!

5
Date of experience: Nov 07, 2025
VyLox
6 days since ordering but still...

It's been 6 days since I placed my order, yet I still haven't received a tracking number or a proper link to track my item. 👎

3
Date of experience: Oct 25, 2025
Stuart Barnes
Exceptional Service & free delivery over £75

I've been using this service since 2023, and they have consistently provided excellent service. Not many suppliers offer free delivery with fast arrival! Plus, their prices are very competitive compared to others.

5
Date of experience: Oct 16, 2025
Frederic Foster
Failed to deliver two items...

They did not deliver two items from my order. After reaching out to customer support, they suggested I 'look in the motherboard box,' even after I sent them photos showing the contents did not include the two items. DO NOT PURCHASE!!

1
Date of experience: Oct 10, 2025
Carlena Ross
Review for the custom build team

I had almost given up on finding a PC builder for my dream setup, as even large companies didn't offer the parts I wanted. I discovered this service while sourcing parts to build my own PC and saw they had a custom build team. They had an extensive selection, including all the components I desired. I contacted their support team via email, and they were incredibly helpful, even suggesting improvements for my setup. My order arrived on time, but the delivery service had damaged the box. The packaging was excellent, yet two fans were damaged during shipping. After emailing the team, they quickly provided solutions, and I received replacement fans at no cost. The PC is now silent and exactly as I envisioned! A shout-out to the representative who assisted me; their service was top-notch. I wish I had seen their ads earlier while searching for a PC builder; this has been the best service and build I have ever experienced!

5
Date of experience: Oct 04, 2025
You really learn about a service when issues arise...

I ordered a monitor at a good price, and it arrived quickly. Unfortunately, it was defective with colored lines across the screen. I returned it, and the service promptly confirmed the defect and offered either a replacement or refund. I opted for a replacement, and they agreed to check it before shipping. I appreciated this offer and received the checked replacement the same day. Good service overall, making the entire process feel seamless.

5
Date of experience: Sep 24, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Established since 1996 we’re one of the largest & leading independent computer retail stores in the North East. While similar businesses have come and gone, imitated our business model and strategy without success and failed to succeed. We strive to stay ahead of our game; something that is demonstrated by our high reputation.

    In November 2016 we launched Gorilla Gaming, a brand created by Computer Orbit dedicated purely to gaming with the experience and knowledge of our core business since 1996. A winning combination that has proven to be a great success and a brand that is rapidly growing and expanding worldwide.See more

  • email help@computerorbit.com
  • call 01914207700
  • language https://computerorbit.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More